UHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

New or Replacement Position: Replacement Site: Princess Margaret Cancer Centre Department: Cancer Education Reports to: Manager, Cancer Education Library and Information Services Shifts: 8:00am-4:30pm Permanent Full-time Posted Date: August 27, 2026 This posting has been republished due to a change in employment status.

The Patient Management Centre

Representative serves as a welcoming and knowledgeable first point of contact for patients, families, caregivers, visitors, and staff at Princess Margaret Cancer Centre. Providing optimal customer service while assisting patients and family with hospital services in-person and on the telephone Answer, screen and forward telephone calls,



take messages and provide information as required Compiling Patient Education packages for clinics Supports patients and families in navigating hospital services, programs, and resources At minimum, completion of High School diploma or recognized equivalent required. Demonstrated commitment to the delivery of excellent customer service required, in a health-related environment an asset Detail-oriented, excellent time management and problem solving skills Excellent oral, written and interpersonal communication skills and customer service skills Excellent Microsoft office skills including Word and Excel, Outlook, PowerPoint In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of perks, programs and perks.

Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP A flexible work environment Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.) Current UHN employees must have successfully completed their probationary period, have a valuable employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

At University Health

Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position. Please be advised that a Criminal Record Check may be required of the successful candidate. Requests for accommodation can be made at any stage of the recruitment process.

📌 Patient Management Centre Representative (repost) (Toronto)
🏢 University Health Network
📍 Toronto