Northern Credit Union is seeking a Manager for Payments, Investments & Estates. Lead operational delivery and strategic priorities within a collaborative environment focused on member service and risk management. This managerial position is vital in ensuring the secure and compliant administration of financial services functions. You will guide a team, improve processes, and maintain high standards for operational excellence and member satisfaction.

Your responsibilities include working closely with various partners to enhance service delivery. Key Responsibilities:

- Direct payment processing and estate service operations
- Develop clear objectives and performance monitoring
- Collaborate with external service providers as necessary




- Address member concerns and complex transactions
- Implement strategic initiatives for improvement and efficiency

Requirements:

- Six years in relevant financial services operations
- Education in Finance, Business, or similar field
- Demonstrated experience in team leadership
- Solid analytical and problem-solving capabilities
- Knowledge of internal control and compliance standards

Lead a passionate team at Northern Credit Union and enhance member experiences through effective operations management.

📌 Payments and Estates Manager Role (Sault Ste. Marie)
🏢 Northern Credit Union
📍 Sault Ste. Marie