PC Technician - Edmonton

PC Technician - Edmonton

03 Oct
|
Manitoulin Group of Companies
|
Edmonton

03 Oct

Manitoulin Group of Companies

Edmonton

Company Description

Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 50 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries.

- Resolve the daily technical issues reported by end users in the company
- Make effective use of ticketing system to record, track, and follow-up on open incidents and ensure resolution is set within the SLA’s
- Troubleshoot problems with laptops, desktops, and other equipment and perform hardware replacements or upgrades as needed
- Provide technical support for Microsoft Windows operating systems and applications, Email, and custom Manitoulin applications and portals
- Provide training on current and existing applications as required
- Working with the Infrastructure group when required
- Create how-to documentation to assist people with various computer tasks
- Assist with or lead team initiatives
- Physically install and deploy new equipment as required
- Be available for flexible hours when required

📌 PC Technician - Edmonton
🏢 Manitoulin Group of Companies
📍 Edmonton

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