Together, we help people, businesses, and society prosper in good times and be resilient in bad times. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Versatile wellbeing, including telemedicine, Wellness account and much more Annual bonus the target (subject to personal and company performance):

Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. We are seeking a Resiliency Architect to define and drive our end-to-end resiliency architecture and production reliability posture across Azure, AWS, Google Cloud, and on‑prem environments. The ideal candidate combines deep SRE expertise with advanced systems architecture and a strong vision for explicit blue/green and chaos engineering practices—alongside AI/GenAI—to make systems reliable, leverage AI as a force multiplier for resiliency, transform team workflows, and deliver resilient, intelligent user solutions.

Establish the enterprise resiliency architecture, patterns, and production guardrails for all critical platforms and services. Govern design quality through rigorous architecture reviews and production readiness assessments. Make blue/green deployments and chaos engineering first-class, codified practices across the estate: design, tooling, automation, and continuous validation.

Integrate AI/GenAI into reliability engineering: robust AI system architectures,



AI-assisted observability, causal detection, and autonomous remediation. Own the resiliency reference architecture for multi-cloud/hybrid (multi-region/zone, active-active/passive, blast-radius reduction) and define/enforce NFRs (availability, latency, durability, RTO/RPO). Establish governance via design reviews, production gates, policy-as-code, scorecards, and automated controls integrated with CI/CD, IaC, and runtime platforms.

Standardize blue/green deployment architecture and engineer safe traffic shifting, health gates, progressive cutovers, rollback, and zero-downtime data migrations. Lead an enterprise chaos engineering program (experiments, failure injection, game days) and feed outcomes back into architecture guardrails and SLO improvements. Architect DR and cyber-resilience (immutable/air-gapped backups, PITR, ransomware-resistant segmentation, recovery validation) aligned to regulatory and audit needs.

Guide platform and data resiliency across Kubernetes/service mesh, replication/consensus, geo-distribution, and event streaming (DLQs, backpressure, reprocessing). Enable reliable AI/GenAI systems and AI-driven operations (monitoring/guardrails, anomaly detection, predictive modeling, human-in-the-loop remediation, ops copilots).

Serve as principal resilience authority: mentor teams, lead councils/forums, and communicate tradeoffs clearly to executives and engineers. 10+ years in SRE/Platform/Infrastructure/Systems Architecture with proven large-scale, production-critical experience across Azure, AWS, GCP, and on‑prem. OpenTelemetry, Prometheus/Grafana, Jaeger/Tempo,



ELK/OpenSearch, commercial APM; Data resilience: consensus/replication (Raft/Paxos), partitioning, PITR, snapshots, CDC; caches (Redis), databases (Aurora, Cosmos DB, Spanner). Terraform/Pulumi, GitOps (Argo CD/Flux), policy‑as‑code (OPA), CI/CD patterns (blue/green, canary, progressive delivery).

For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country. No Canadian work experience required however must be eligible to work in Canada Architecting reliable AI systems: model serving (Ray/SageMaker/Vertex), vector stores (Pinecone/FAISS/pgvector), retrieval pipelines, guardrails and safety.

ML/ops: model monitoring (drift, performance, hallucination detection), feature pipelines, lineage/observability, prompt/content governance. Strong software engineering skills (Go/Python/TypeScript) and systems thinking; At Intact, our Value of respect is founded on seeing diversity as a strength. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

📌 Performance Monitoring Architect (Toronto)
🏢 Intact Financial
📍 Toronto