03 Oct
|
Langara College
|
Vancouver
03 Oct
Langara College
Vancouver
Job Title: Advisor, RES, Financial Aid Employee Group: CUPE Employee Type: Temporary (Fixed Term) Start Date: Monday, October 19 2026 End Date (if applicable): The Advisor, RES is responsible for service-oriented advising, instructions and guidance to prospective and current students, internal staff, or external parties in registrarial matters in relation to the incumbent's specialized field. This position maintains current knowledge of College registrarial procedures or policies, legislative changes, educational trends and practices in Canada and internationally, in order to provide current and accurate information and advice to current and prospective students. The Advisor relies upon in depth knowledge and broad knowledge of other RES units in order to impart guidance to junior team members in matters of systems, guidelines, or unique circumstance requiring exceptional decision making.
Each Advisor may be paired with an Assistant or work within a matrix model whereby s/he leads a particular function, project, or client group. The Advisor coordinates and executes the main activities of the business unit's core function and the development, delivery and maintenance of the unit's processes, procedures, or policies. This position collaborates to coordinate and execute RES changes, events, or projects.
Provides current and accurate information and advice to assist students to achieve educational goals and enhance services of the unit. The topics vary and could include policies, procedures, requirements and information relating to admissions, programs, registration, records, financial aid, or graduation. Performs the work and activities within the unit and carries out the function efficiently, accurately, and according to established policies and procedures.
Applies and reviews guidelines, procedures and policies. Works closely with Supervisor or Assistant Registrar in applying discretion to guidelines or procedures which may cause precedence or impact multiple business units. Utilizes a student information system and other filing systems to verify, enter, access, retrieve, store, and maintain information.
Produces routine or complex, and ad hoc reports and analysis, as required. Coordinates and executes the development of processes that enhance a particular RES function, enhanced services, or projects within designated unit: Works collaboratively with RES team, internal support services, and external stakeholders in coordinating and executing business process redesign projects, enhancements, or change initiatives.
Provides input and subject matter expertise during design and implementation stages.
May participate in the development, deployment, troubleshooting, and ongoing maintenance of system upgrades. Maintains, updates, and/or configures the student information system to produce reports or data for the designated unit or function. Participates in the career development to enhance skills, and maintain knowledge of current practices in field, information technology, and post-secondary education. # Provides back-up to colleagues in similar positions in other RES units. # Four (4) years of related experience in the business area of expertise providing one-on-one consultative support and advising to post-secondary students, preferably in a Registrar's Office.
Knowledge of post-secondary policy and procedures, programs and registrarial processes. Excellent ability to pay attention to detail and enter data accurately. Demonstrated ability to provide excellent customer service, respond to enquiries and provide information, assistance and related services to the general public, faculty, staff, and students.
Ability to ensure that all employee and customer interactions are respectful, service focused, and collegial. Excellent ability to interpret and apply College, government, and departmental policies, procedures and guidelines. Intermediate level in the use of standard computer applications including word processing (Word), spreadsheets (Excel), presentation (Power Point), and email.
Hours & Days of Work: Monday through Friday, 9:00am to 5:15pm.
At Langara
College, we support the College’s vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honouring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial security, and work-life balance. Eligibility and entitlements may vary based on the employment group, and if the position is temporary, part‑time, or casual.
Extensive medical, dental, and vision coverage Generous vacation package plus paid time off during college winter closure (1 week in December)
Employer paid defined benefit pension plan Potential eligibility for educational, training, and developmental programs Access to on‑site daycare subject to availability Salary Range: $31.72 - $36.32 per hour Pay Grade: CUPE Paygrade 22 Scheduled Weekly Hours: 35 Hours may vary according to the needs of the department. People and Culture is committed to embracing, honoring, and promoting diversity, equity, and inclusion in our workplace. We remain dedicated to focusing our efforts on creating an inclusive employee community that fosters a sense of safety and belonging for everyone.
We humbly acknowledge that we are just beginning our journey, which includes engaging in our own internal learning and creating a data-driven action plan that supports the integration of EDI practice into the work of People and Culture and the work we do with employees and leaders.
Langara
College welcomes applications from everyone including people from groups that are experiencing inequity including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2SLGBTQIA+ community. If you were a temporary employee with CUPE Local 15 at Langara College who has worked within the last five (5) months of the closing date on this posting, please quote the job requisition title and number with your previous employee ID and last day worked at the College. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes.
Located in beautiful Vancouver, BC, Canada, Langara College started in 1965 as part of Vancouver Community College and in 1970, it opened its West 49th Avenue campus. On April 1, 1994, Langara College was established as an independent public college under the Provincial College and Institute Act. The College is also known as house of teachings, a name given to us by the Musqueam First Nation, on whose unceded traditional territory we are located.
Today, Langara is one of BC's leading undergraduate institutions providing University Studies, Career Studies, and Continuing Studies programs and courses to more than 21,000 students annually. We invite you to visit our website for more information about us and to view our current career opportunities. We are committed to creative a diverse and inclusive workplace and welcome applications from qualified candidates who will contribute to this diversity. #
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