Personal & Commercial Banking Pay Details: $45,700 - $61,000 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. At TD Canada Trust, we are the frontline of TD Bank.

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions.

Engage customers in day-to-day advice needs, service transactions, digital education,



and customer problem resolution related to banking solutions Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence Help build a positive and equitable work workplace by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives High School diploma and/or 1+ years of relevant experience Investment Funds Canada (IFC) or equivalent - within 90 days of start date Post-Secondary or Undergraduate degree (in related field) preferred Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet Knowledge of banking solutions and processes to advise customers A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner Trainee Mobility Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to identify an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region.

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

📌 Personal Banking Associate Trainee - Training Branch 9103 (Maple Ridge)
🏢 TD Bank
📍 Maple Ridge