At Portage Mutual Insurance, we’re more than just a trusted national property and casualty insurer—we’re a community of passionate individuals dedicated to serving our policyholders since 1884. Owned by our policyholders, we proudly offer competitive home, auto, commercial, and farm insurance products 100% through our broker network across Canada.

At Portage

Mutual, we believe that our people are our greatest asset. That’s why we offer a competitive salary, incentive plan, comprehensive health benefits, a pension plan and generous paid time off, including personal days. Propel your career forward with access to diverse learning resources, tuition reimbursement for relevant programs, and bonuses recognizing your achievements in pursuing insurance designations.

We support work-life integration by offering a versatile environment where you can choose to live wherever you prefer in Canada. Enjoy the freedom to select remote, in-office, and hybrid work arrangements that best suit your lifestyle.

Making a Difference: Find purpose in your career by aligning with an organization that shares your values and is committed to making a difference in the communities we serve.

Personal Lines

Property & Casualty Underwriting Supervisor As a Personal Lines Property & Casualty Underwriting Supervisor, you’ll play a key role in leading your underwriting team by: Overseeing underwriting quality and ensuring alignment with Portage Mutual’s risk appetite and service standards. Fostering team development through coaching, mentoring, and knowledge sharing. Building and strengthening relationships with brokers to drive profitable growth.

Collaborating with cross-functional teams to support continuous improvement initiatives and uphold a culture of excellence in underwriting practices. Oversee and ensure the accurate and consistent application of underwriting policies, procedures, and service standards across the team,



adhering to all applicable laws and regulations. Provide technical expertise and guidance to underwriters on complex or unique risks, ensuring sound underwriting decisions.

Conduct post-loss underwriting reviews to identify trends, areas for improvement, and opportunities to enhance risk management practices. Participate in the development and implementation of underwriting guidelines and best practices. Communicate underwriting business rules, guidelines, and risk appetite effectively to brokers.

Conduct regular check-ins and performance reviews and provide constructive feedback to support individual and team performance. Champion employee development by creating and implementing individual development plans and provide ongoing coaching, mentorship, and access to training opportunities to enhance team capabilities and promote career advancement. Contribute to the development and implementation of strategic initiatives to improve underwriting processes and outcomes.

Provide input and recommendations on market trends, competitive landscape, and emerging risks. Minimum of 7 years’ experience in personal lines underwriting or related field, with demonstrated leadership or supervisory experience. In-depth knowledge of underwriting principles, practices and regulations, risk analysis, pricing strategies, and product development across key segments such as personal and casualty insurance.

Deep familiarity with underwriting philosophies, statutory constraints, technical manuals, and rating programs.



Proven ability to establish and maintain professional, long-term relationships with brokers and internal partners. Proficient in Microsoft Office Suite and relevant underwriting systems (e.g., Open to change, with a focus on continuous improvement and personal development.

Bachelor’s degree in finance, business, or a related field or an equivalent combination of education and experience CIP, CRM or FCIP designation or actively working towards.

Job Title: Personal Lines Property & Casualty Underwriting Supervisor Reports To: Personal Lines Property & Casualty Underwriting Manager This hybrid position is based in Edmonton, Alberta in-office 2–3 days per week. Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role and level. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

Portage

Mutual uses artificial intelligence and automations in its recruitment practices for activities that may include searching for qualified candidates, screening applications, preparing interview questions, recording interviews, drafting transcripts and other administrative tasks. We value diversity in backgrounds, experiences, and perspectives because the communities we serve are diverse. Rooted in a long-standing commitment to trust, community, and mutual support, Portage Mutual Insurance is proud to foster an inclusive workplace where employees are encouraged to collaborate, learn from one another, and grow together.

If you're looking for an opportunity to grow your career with a company that values people, community, and collaboration, we'd love to hear from you! Accommodations are available throughout the recruitment process upon request. To be considered for this opportunity, candidates must have the legal right to work in Canada.

📌 Personal Lines Property and Casualty Underwriting Supervisor (Edmonton)
🏢 Portage Mutual Insurance
📍 Edmonton