MedMe is the software layer that pharmacies across North America run their clinical services on. Nova is the pod that builds and owns the platform everything else sits on: our AWS infrastructure, deployment pipelines, observability, and the security controls that let us operate credibly in a HIPAA and PHIPA world. When Nova does its job well, every other pod ships faster and sleeps better.

Right now we know exactly what needs to happen and we don't have the hands to do it. HIPAA audit logging, real observability, and a serious cleanup of our platform tech debt (multiple CDK configurations scattered across repos, no consolidated view of our infra, no configurable deployment pipeline) are all scoped and waiting. At the same time, Nova is the team every other pod turns to for infrastructure support, so platform work competes daily with requests we can't reasonably say no to.

Adding senior capacity is how we stop that tradeoff. Our core platform team is in Indonesia, and hiring in EST gives us close to round-the-clock coverage plus a third experienced voice in the room when we're making architectural calls. Our mission is to build an all-in-one cloud-based platform that enables pharmacists to schedule, document, and manage clinical services at scale.

With over 4,500 pharmacies using our software, we've facilitated more than 25 million patient services, transforming pharmacies into community health hubs across North America. We're hiring a senior platform engineer (infrastructure and observability) for Nova. Get deep enough in our AWS and CDK setup to make confident changes, and start untangling the per-repo configuration sprawl Own the deployment pipeline story,



moving us from bespoke per-repo setups to something configurable and boring Help set the technical direction for the platform as our footprint grows across regions and cloud providers Hands‑on AWS CDK experience, ideally in TypeScript A working base in EST or close to it, so you overlap with both our Canadian team and our platform engineers in Indonesia Bonus: GCP or Azure experience alongside AWS, since our footprint and customer requirements are diversifying Bonus: experience in a regulated or healthcare workplace (HIPAA, PHIPA, SOC 2), or genuine interest in learning that side You're deep enough in our AWS and CDK setup to make confident changes, and you've started untangling the per-repo configuration sprawl. ~Long-term: You own the deployment pipeline story end to end, drive our security and compliance posture on the infrastructure side alongside our Enabling Engineer for Security and Compliance, and help set technical direction for the platform as our footprint grows across regions and cloud providers.

To ensure that each candidate's journey is consistent and the selection process is unbiased, the team at MedMe will not be responding to any personal messages regarding this role or other opportunities. Technical interview with the team # How We Use AI At MedMe, we use AI to help us organize and manage applications, so our team can spend their time where it matters most. AI helps us stay organized,



not make decisions.

We believe AI should make great people more effective, not replace the thinking and judgment that great hiring requires.

Comprehensive Health Benefits: Full coverage for dental, vision, physical, and mental health, plus a health spending account to cover additional wellness needs Group RRSP: Secure your future with our Group Registered Retirement Savings Plan (RRSP) We support your growth with a yearly budget dedicated to learning opportunities Work-from-Home Stipend: A dedicated stipend to help set up and maintain your ideal home office Office Closure for Holidays: Enjoy 1 week of company-wide office closure during the holidays Company Retreats: Participate in exciting on-site team retreats for collaboration and bonding This is a hybrid position, based at our office located at the intersection of Adelaide and Spadina in Toronto, with in-person work required 2-3 days per week, aligned to operational needs. Occasional travel is expected for customer meetings, partner discussions, and industry events. Remote candidates may be considered on an exceptional basis based on experience.

MedMe is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Forbes 30 Under 30: Our co‑founders were named to Forbes 30 Under 30 for their work building MedMe. MedMe is part of the 2025 C100 Growth Cohort, a selective community of Canada's top scaling companies.

The salary range for this role is CAD $116,000 - $156,000 annually.

📌 Platform Engineer - Remote (Toronto)
🏢 medmehealth
📍 Toronto