At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments.

As the backbone of Canada's financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. The vacant Infrastructure Engineering, Lead role will report to the Leader, RTR Operations.

The Infrastructure

Engineering, Lead will oversee both physical and virtual components of the organization's IT landscape, including hardware, servers, networks, and software environments. Providing technical leadership for a robust solution design and ensuring design reflects best practices for scalability, availability, security, performance and cost efficiency. Managing operating systems and system software for software currency and stability in platforms (i.e.

RHEL, Windows, Ubuntu). Overseeing monitoring and capacity management of all infrastructure and software platforms. Support the definition, evolution, and operational maturity of domain-specific services and offerings, contributing to service roadmaps and technical (operational) controls Guide OpenShift cluster design (control-plane sizing, worker pools, upgrade/patch cadence) and ingress/egress patterns across border/DMZ zones.

Define connectivity and segmentation for API ingress, messaging backbones, and data tiers; document blast-radius limits and east-west controls. Aiding the implementation of automation for processes and procedures wherever feasible. Reviewing, building, and maintaining technical documentation and operating manuals for physical and logical environments.





Ensuring the integrity of fundamental infrastructure operations (availability, monitoring, backup/recovery, capacity) to support Disaster Recovery (DR) and Business Continuity Plans (BCP). Set DR strategy and test plans (site failover, partial region loss, failback), ensuring RPO/RTO objectives are consistently met. Taking part in annual or biennial MSA and ISO audits related to information technology, including evidence gathering and reporting.

Help ensure the quality, accuracy, and completeness of engineering documentation, runbooks, and operational readiness materials. Provide guidance, coaching, and technical mentorship to members of the Platform and Infrastructure Engineering team to help strengthen overall team capability A Bachelor's degree in Computer Science/IT and/or 8+ years of equivalent IT working experience. ~ in Canada in a full time capacity. ~ Strong interpersonal, customer service, and technical support skills. ~ The ability to thrive in strict change-controlled and process-driven environments. ~ Knowledge of and experience with Agile practices. ~7+ years of hands-on engineering experience within one or more infrastructure domains, consistent with the level of expertise expected in similar senior roles ~ Proven ability to deliver complex infrastructure projects in an enterprise environment. ~ Demonstrated experience mentoring or developing technical talent. ~ Palo Alto Networks). ~ Veeam, PPDM/Data Domain). ~ Azure, Azure Stack Hub, AWS, GCP). ~ user management, site creation, project creation, and workflows.



~ Knowledge of scripting and automation using BASH, Perl, Python, PowerShell, , Terraform, and Ansible. ~ in Canada in a full-time capacity. The hiring range for this position is $115,000 - $125,000, and you will also be eligible for our short-term incentive plan.

Generous vacation and wellness days to help you recharge Flexible hybrid work model for better work-life balance Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family Pregnancy and parental leave top-up to support growing families Charitable donation matching with United Way to amplify your impact When you become part of our team, you're joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Investing in the Future – Help us unlock digital prosperity for all Canadians.

Inspiring

Community – Work in an ecosystem where we lift each other up and rise together.

Intentional

Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional

Pre-Employment Requirements To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check. That's why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law. If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.

📌 Platform & Infrastructure Lead (Toronto)
🏢 Interac
📍 Toronto