DRIVING POSSIBILITIES.

Position: Product Advisor Status: Full-Time Dealership: BMW Langley Sales We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. No one is just a number here, everyone matters, and our culture is the foundation of our success.

Internal and external, training & development opportunities for skill-development and growth Comprehensive extended health and dental plan, tailored around Associate wellness Provide exceptional customer service by determining each prospective client’s vehicle needs by asking questions and listening. Promote new business and contribute to the company’s customer base by seeking new customers through prospecting and referral networks. Selling new and pre-owned vehicles, and Demonstrating vehicles (including test drives).

Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory.



Participate in any and all product training available. Use closing techniques effectively; ask for help from management with closing when necessary.

Deliver current and pre-owned vehicles to customers, and ensure the customer understands the vehicle’s operating features, warranty, and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty. Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership’s service operations. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up.

Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system.

Performance Expectations

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace.

📌 Product Advisor - BMW Langley
🏢 OpenRoad Auto Group
📍 Langley