Product Advisor - The BMW Store (Vancouver)

Product Advisor - The BMW Store (Vancouver)

03 Oct
|
OpenRoad Auto Group
|
Vancouver

03 Oct

OpenRoad Auto Group

Vancouver

DRIVING POSSIBILITIES Position: Product Advisor Employment Status: Full-Time Dealership: The BMW Store Department: Sales We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. No one is just a number here, everyone matters, and our culture is the foundation of our success.

Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses Comprehensive extended health and dental plan (applicable for full-time positions only) Strong focus on training, development, and internal promotion opportunities Provide exceptional customer service by determining each prospective client’s vehicle needs by asking questions and listening. Promote new business and contribute to the company’s customer base by seeking new customers through prospecting and referral networks. Selling current and pre-owned vehicles, and Demonstrating vehicles (including test drives).





Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory. Participate in any and all product training available. Use closing techniques effectively; ask for help from management with closing when necessary.

Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle’s operating features, warranty, and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty. Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership’s service operations. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up.

Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. To be considered, please complete and submit the Internal Endorsement Form available on SharePoint.

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace.

📌 Product Advisor - The BMW Store (Vancouver)
🏢 OpenRoad Auto Group
📍 Vancouver

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