We're a Toronto-based SaaS company with over 15 years of experience helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that large operations demand.

Centah

Flint, our field lead capture app, lets teams capture leads and book appointments on the spot from real-time availability, and our North American Contact Center supports clients across the United States and Canada. We're more than a software provider - we're an end-to-end partner to make your home service program run smarter and more efficiently. As Centah's Product Designer, you are passionate about simplifying and improving user experience.

You are a creative problem solver and communicator, delivering concepts from initial sketches through to testing and evaluating final implementations. You like to show your work and believe every design has a excellent story to tell. Reporting to the Director of Product and working seamlessly as a part of our product and engineering teams, your empathy for users, and detailed approach to design, will assist our team in building a remarkable platform experience that centers effortless design as a cornerstone of our reputation.

With thorough user research skills and an impeccable visual design sense you will champion efficient interfaces that accentuate our functionality. Actively contribute at every stage of the project lifecycle, collaborating with the project team to brainstorm concepts, develop creative solutions, and design user flows while meeting deadlines Own core component libraries to evolve the Centah design system, driving the design, specification, and maintenance of complex UI components, ensuring they meet the highest standards of craft and usability Champion visual quality and craft,



ensuring that every component—from buttons to complex data tables is polished, accessible, and aligned with our brand identity Demonstrate curiosity about user behavior and leverage quantitative and qualitative research to inform product and design decisions Collaborate with developers to ensure technical feasibility, accepting input and feedback from different groups and making occasional compromises to deliver high-quality products on time Prioritize UX debt by understanding complex information architecture and system mapping A portfolio of high-caliber work that showcases your design process from initial research to high-fidelity, responsive design Expertise in modern Figma workflows (Auto-layout, Components, Variants, Properties) which enables building libraries and components that are easy for other designers to use Outstanding visual design skills with an eye for typography, layout, and hierarchy that demonstrates care for the details Outstanding presentation and communication skills that help cross-functional teams understand the purpose behind designs Fair grasp of how designs are implemented in code (HTML/CSS/React/Mobile) and can communicate effectively with developers about constraints and trade-offs Enterprise or B2B software background Home improvement or big-box retail experience Winner of Canada's Most Admired Corporate Cultures, twice. Competitive pay and performance-based bonus: Annual Bonus: 20% Committed to flexible work arrangements, offering hybrid workplace options Comprehensive medical, dental and vision coverage + Lifestyle Account RRSP Matching and Parental Leave Top UP Program In office massage, meditation & workout sessions Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives While these tools assist our team, applications are ultimately reviewed and assessed by our recruiters.

If you require accommodation at any stage of the recruitment process, please let our People Success team know.

📌 Product Designer, Web, Digital (Toronto)
🏢 Centah
📍 Toronto