Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth . We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries.

Smile Digital

Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. At its heart, the Smile platform enables people and organizations to better manage healthcare data. We helpgenerate andliberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!

The Product

Owner will drive internal technical product operations and Agile execution, working cross-functionally with engineering to build and launch features that support Smile's commitment to Better Global Health. By partnering closely with market-focused Product Managers, the Technical Product Manager translates high-level market strategies and roadmaps into actionable development plans and Quarterly Workplans for Smile's flagship clinical data repository. Rather than focusing primarily on direct market research, the Technical Product Manager bridges the gap between external market strategy and internal development processes by leading products through the Smile Product Realization Process, ensuring a streamlined product development lifecycle and high-value technical delivery.

Lead products through the "Smile Product Realization Process", including but not limited to, collaborating with peers to support efforts in Marketing, Revenue Operations, Licensing, Training, Legal, and more. Own the product backlog and monthly/quarterly cadence – write user stories and acceptance criteria, prioritize feature development,



plan iterations, and minimize roadblocks for engineers. Facilitate core Scrum ceremonies, including but not limited to, Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives.

Act as a subject matter expert for all technical aspects of the product suites for the engineering team by identifying and removing complex technical and organizational roadblocks that impede sprint progress. Guide cross-functional teams in Agile methodologies and Scrum best practices to foster a culture of continuous improvement, self-organization, and high performance. Set clear expectations with customers and development teams in terms of priorities and product requirements.

Track, analyze, and communicate team velocity, sprint progress, and agile metrics to ensure the team is meeting defined goals and objectives. Actively listen to client needs/complaints to address potential issues and offer viable solutions/alternatives. Help guide product decisions through user testing and iterative feedback loops.

Collaborate with various resource managers on resource planning and achieving goals. Support the identification and build of new and/or optimizing processes and tools supporting product management and agile delivery. 6+ years of technical product management, product owner, and/or product management related experience combined with a strong understanding of the software development lifecycle.



~ Post-secondary education in a relevant field and/or equivalent working experience. ~ Demonstrated ability to have a user-centric mindset throughout the product development process ~ Previous experience in applied knowledge of user testing and validation techniques ~ Proven experience and ability to collaborate effectively with clients, UX specialists, engineers, sales, marketing, and other key contacts ~ Previous consultative experience in client-facing roles in product development or management ~ Effective communication skills, ability to influence and guide solutions as well as translating complex technical concepts to various audiences. ~ Formal training in a reputable product management framework, preferred ~ Software architecture/development / technical implementation experience, preferred ~ Possess a robust understanding of technical/data vocabulary, strongly preferred.

Master Data Management Healthcare Data

Modeling, Mapping, Migration, Integration, ETL Master Data Management / EMPI Smile discloses that artificial intelligence (AI) may be used in portions of the recruitment and selection process, such as resume screening or application assessment. This position is a replacement role, created to support Smile's continued growth and commitment to operational excellence.

Remote Work Environment Flexible Time Away

From Work Policy including PTO, Personal and Sick Days Competitive Salary and Health/Medical Benefits Life and Disability Employee Assistance Program Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are dedicated to fostering a workplace that values diversity, equity, and inclusion.

📌 Product Owner , Intermediate - Remote Canada (Calgary)
🏢 Smiledigitalhealth
📍 Calgary