03 Oct
|
MaintainX
|
Montreal
03 Oct
MaintainX
Montreal
MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers , including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design.
We're looking for an Enterprise Implementation Consultant to join our team. In this customer-facing role, you'll partner with enterprise customers to lead successful implementations, drive adoption, and deliver an exceptional onboarding experience. You'll serve as a trusted advisor throughout the implementation journey, helping customers achieve value quickly while collaborating cross-functionally with internal teams to ensure long-term success.
Manage complex, multi-phase enterprise software implementations, balancing cross-functional stakeholders and change management to deliver successful deployments over extended project timelines. Lead customer interactions and communications throughout the implementation lifecycle, identifying opportunities to maximize product value, drive adoption, and ensure long-term customer success. Serve as the client manager during implementation to understand their business operations, manage client expectations and ensure end-user satisfaction.
Deliver formal training to client project team members and/or end-users. Provide support by demonstrating knowledge of products, services, and best practices. Manage multiple accounts, deadlines, and milestones.
Demonstrate industry knowledge and expertise through workflow recommendations and ability to communicate about client’s maintenance, operations, and management needs. Collaborate with internal colleagues on product, sales,
account management, and other initiatives - past experience in one or more of these areas is a plus Relevant experience supporting enterprise customers in one or more of the following: software implementation, customer onboarding, application engineering, business consulting, maintenance, reliability, operations, engineering, and/or construction.
Experience managing complex implementations and multiple stakeholder groups.
Experience in manufacturing, industrial, maintenance, or similar space is a benefit. Excellent communication, presentation, facilitation, time management, and interpersonal skills. Excellent client relationship skills and ability to manage client expectations.
Understanding of business requirements definition, review of functional specifications, user training, and deployment. Ability to manage multiple priorities and perform well in a fast-paced workplace while maintaining a high level of quality and client satisfaction. Savvy with technology and capacity to become an expert in our software in a short period of time.
Ability to learn the MaintainX product within 30 days to advise customers. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. Depending on the role, compensation may also include commission, an annual bonus and equity.
For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it. Autodesk CEO Andrew Anagnost on building the future of connected operations, and AOS SVP Stephen Hooper on welcoming MaintainX to Autodesk. Competitive pay, meaningful equity, performance bonuses, and rewards for outsized impact.
Comprehensive benefits, wellness programs, parental support, and access to the tools you need to perform. Catered lunches, off-sites, hackathons, energetic teams, and a community that celebrates big wins and resilience. #
📌 Professional Services Enterprise Implementation Consultant Montreal CA$70K - CA$125K • Offers Bonus
🏢 MaintainX
📍 Montreal