The salary range for this position is CAD $52.39 - $70.26 / hour We are committed to planetary health, we value diversity in the work force and seek to maintain an setting of Respect, Caring and Trust.

Bargaining Units: All listed sites are BCNU & UPN, with the exception of CRESST Fraser South which is HSA (only). In accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission and Values of Fraser Health, and working collaboratively and in partnership with the interprofessional care team in the provision of person-centered and recovery oriented care the Program Coordinator is responsible for overseeing and coordinating the delivery of care in the designated service area by planning, developing, implementing, and evaluating its effectiveness, efficiency and accessibility. Acts as a senior clinician in the provision of case consultation and clinical review and may provide direct case management services to community clients.

Monitors, reviews, and revises policies, procedures and standards, supervises designated staff, orientates, trains and evaluates staff performance and plans for ongoing staff training needs. Consults and liaises with other MH&SUS; staff, other departments and community services. Coordinates patient/client care assignments, provides information and consultation to program staff and students; reviews, problem solves and provides guidance in the management of patient/client/family care needs # provides leadership by developing, implementing and evaluating staff orientations, in-service education and placement of students for clinical practice experience. # Assess, develops and evaluates the skills and performance of staff by providing individual coaching and instruction to staff as appropriate; conducts performance evaluations and ensures the maintenance of standards,



protocols and procedures. # Develops and implements quality improvement processes by methods such as engaging in programs/practice evaluation, and identifying areas for improved efficiency and effectiveness in service delivery.

Participates in quality assurance audits, facility reviews and facility or staff investigations as required. Assists in resolving client and family complaints. # identifies opportunities for improved utilization of resources, provides input into budget/staff allocations, assists team members in workload decision-making, evaluates and identifies required patient/client care products and/or equipment, and recommends changes to existing administrative processes. May be required to assist Manager in negotiating and writing contracts.

Acts as a resource to the funded agencies and performs regular contract evaluations. # Maintains, reviews and analyzes program specific data; identifies trends and issues in the provision of mental health & substance use services. Oversees the development of policies, procedures, standards of care and is accountable for their effectiveness; makes recommendations to the Manager on long term planning; Develops and maintains effective and efficient communication links with other health service providers, community agencies and other external partners.



# Participates in research and special projects by collaborating with members of the interprofessional team promoting staff awareness and involvement in research activities; collects and interprets data and provides input for further analysis. # Participates in local, regional and external committees and working groups as assigned and provides input into operational issues. # May be required to provide comprehensive clinical case management services to a limited number of community clients. Bachelor''s degree in Nursing plus four (4) years' recent, clinical experience in individual, family and group modalities of practice in mental health/psychiatry/substance use disorders as per the assigned clinical area,in either a hospital or community setting including a minimum of two (2) years supervisory experience or an equivalent combination of education, training and experience.

Current practicing registration as a Registered Nurse and/or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM). Driver's license and access to personal vehicle for business related purposes. Ability to support staff using a case management model.

Ability to communicate effectively both verbally and in writing. Good working knowledge of pertinent legislation, policies, standards and collective agreements.

Fraser

Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force.

Together, we are the heart of health care. #

📌 Program Coordinator, Community Mental Health & Substance Use Services (MH&SUS) - Older Adult (Chilliwack)
🏢 Fraser Health
📍 Chilliwack