PROGRAM COORDINATOR TECHNOLOGY SERVICES - COMMITTEE &

• COUNCIL Administrative Technology Services, Office of the Chief Technology Officer Job Type &

• Duration: Full-time,1 Temporary (12 month) vacancies Shift Information: Monday to Friday, 35 hours per week Posting Period: 21-Sep-2026 to 05-Oct-2026 Reporting to the Manager, Office of the Chief Technology Officer, the Program Coordinator, Technology Services – Committee &

• Council will support high-impact programs focused on Committee and Council initiatives, divisional administration, and advancing City priorities. This role is an opportunity to work closely with leaders, subject matter experts, and stakeholders across the City to help coordinate timely, accurate, and well-communicated materials that support informed decision-making. As a Program Coordinator in Technology Services, you will help organize the Committee &

• Council program, which coordinates Technology Services’ input into staff reports, briefings, and other materials that support decisions by City committees and City Council. You will also support divisional reporting, operational coordination, and cross-team initiatives that help the division plan, communicate, and deliver work effectively. Support the coordination of time-sensitive materials by applying sound judgment, discretion, and attention to audience, context, and tone. Support the preparation of tailored materials for executive updates and divisional reporting, including Council and Committee-related initiatives. Serve as a central point of coordination for program logistics, ensuring alignment between business operations, cross-functional initiatives, and executive priorities. Coordinate divisional administrative functions and operational processes to support smooth day-to‑day activities and timely service delivery. In addition to the role-specific responsibilities outlined above, the following responsibilities apply to this Program Coordinator position within the Office of the Chief Technology Officer: Support the implementation of detailed plans and procedures for assigned programs and initiatives. Provide administrative and logistical support, including scheduling meetings, coordinating logistics, maintaining documentation, and tracking actions and follow-ups. Prepare and analyze documentation, reports briefing materials, presentations,



and summaries to support program delivery, evaluation, and continuous improvement. Compile data and information to support reporting, decision-making, and performance tracking. Provide guidance and support to administrative staff and contributing to the maintenance of centralized divisional resources such as SharePoint sites and dashboards. Deliver customer service support, resolving issues and helping to diffuse contentious situations with professionalism. Utilize corporate systems and desktop applications to manage data, documents, and communications effectively, in accordance with corporate information management practices. Attend meetings, workshops, and events as a representative of Technology Services, ensuring appropriate follow-up, documentation, and communication. Handle confidential and sensitive information related to program operations, procurement, staffing, and reporting in accordance with City policies, standards, procedures, and applicable legislation. The role requires strong judgment, discretion, and excellent communication skills, and is well-suited to someone interested in developing their understanding of municipal governance and growing within a large, complex public‑sector organization. Post-secondary education in Business, Communications, Public Policy, Human Resources, or a related discipline, or an equivalent combination of education and experience in program coordination or service delivery.

Experience working with elected officials, their offices, or in a municipal governance environment would be considered an asset. Considerable experience supporting and coordinating programs and projects in a large organization or multi-stakeholder environment, including a range of operational, administrative, and strategic initiatives. Considerable experience writing, editing, and proofreading clear, accurate, and audience-appropriate reports, briefing materials, presentations,



and communications for a variety of audiences, including senior leaders, elected officials, internal stakeholders, and the public.

Considerable experience supporting reporting and stakeholder engagement activities, including preparing meeting materials, presentations, briefings, and correspondence for internal teams, external partners, and Council.

Experience conducting research, compiling data, and supporting policy or program analysis and evaluation to inform decision-making and continuous improvement. Demonstrated professionalism and discretion in handling confidential and sensitive information, supporting issues management, and ensuring continuity of operations in accordance with corporate standards and applicable legislation. Knowledge of municipal government operations, public‑sector decision‑making, or governance processes, and an interest in supporting local democratic policies and processes, would be an asset.

Ability to learn and apply City policies, procedures, and legislative requirements, including those related to privacy, occupational health and safety, human rights, procurement, information management, and cybersecurity. Strong organizational and time management skills, with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail in a fast‑paced environment. Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Outlook) and other collaboration platforms to support documentation, reporting, and coordination activities.

Ability to travel to various work locations within the City of Toronto and the Greater Toronto Area, and to transport work‑related materials or equipment as required and to report to various work locations in a timely manner. Ability to work extended hours, in accordance with City policies, when applicable to support the Committee or Council program. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the online application form, and provide your "Employee Number".

Equity, Diversity and Inclusion The City is an equal chance employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity . #

📌 PROGRAM COORDINATOR TECHNOLOGY SERVICES - COMMITTEE & COUNCIL (Toronto)
🏢 City of Toronto
📍 Toronto