ABOUT ATEKO (formely FX Innovation)

Ateko (formely FXi) has been a Bell Canada company since 2023. Founded in 2002, the company invests in people, technology, education, and sustainability to help our clients achieve their business and competitive goals. We believe that responsible technology in the hands of passionate and expert individuals can lead to innovation for a better world.

As a ServiceNow Architect, you will play a key role in defining and evolving enterprise-grade ServiceNow solutions. You will partner with clients to translate business objectives into robust, scalable architectures aligned with ServiceNow best practices. We deliver projects across the entire ServiceNow ecosystem, with particularly strong demand in the following areas: Field Service Management (FSM) Customer Service Management (CSM) However, we are also interested in architects with expertise in other ServiceNow modules and product areas.

You will join a community of experienced architects recognized for their technical expertise, team-oriented mindset, and strategic influence with clients. You will work closely with delivery, development, governance, quality assurance, and leadership teams to design solutions that create real business value.

Solution Architecture

Lead the design of complex and scalable ServiceNow architectures. Define functional and technical roadmaps tailored to client needs. Produce architecture deliverables and ensure alignment with ServiceNow best practices.

Technical Leadership

Advise clients and project teams on technology and architectural decisions. Ensure technical governance throughout the project lifecycle. Act as a trusted advisor and technical reference for developers, administrators, and consultants.

Digital Transformation





Support organizations in their business transformation initiatives. Optimize processes and maximize the value of ServiceNow's native capabilities. Promote a value-driven approach focused on continuous improvement.

Ensure architectural consistency across ServiceNow products and modules. We are looking for professionals who can understand complex business challenges and transform them into impactful ServiceNow solutions. Minimum of 8 years of experience within the ServiceNow ecosystem.

Significant experience in ServiceNow solution architecture. Deep expertise in one or more ServiceNow product areas. Strong understanding of governance, integrations, and enterprise architecture concepts.

Hands-on experience with key ServiceNow capabilities, including: Integration Hub Performance Analytics Experience across multiple ServiceNow modules. ServiceNow certifications such as CSA, CAD, CIS, CTA, or CMA.

Experience in consulting environments or complex enterprise transformation programs.

The framework and quality of life at work: Ateko has decided to give its employees the choice to work from home or remotely.

Career opportunities and access to training: Ateko is the largest Canadian player with formal certifications and partnerships with Microsoft Azure, AWS, Google Cloud, and ServiceNow. And of course, all the things you expect, such as competitive salaries, a comprehensive range of benefits such as a group insurance plan tailored to your needs, a financial package for your health, wellness, and RRSP account, a telemedicine service, and more. We welcome and encourage applications from people with disabilities.

Accommodations are available upon request for candidates participating in all aspects of the selection process.

📌 Project Architect- Architecture (Quebec City)
🏢 FXINNOVATION
📍 Quebec City