Skills and experience

- Proven experience managing complex IT infrastructure, cloud operations, or shared-services transformation programs.
- Ability to develop and maintain integrated program plans, including scope, schedule, milestones, resources, and deliverables.
- Strong risk, issue, assumption, and dependency management, with timely escalation and resolution.
- Experience establishing program governance, decision forums, status reporting, and executive steering committee updates.
- Ability to coordinate multiple workstreams and drive delivery across teams without direct reporting authority.
- Experience with stakeholder engagement, organizational change management, and adoption planning.
- Working knowledge of IT service management, including incident, problem, change, and service level management.
- Ability to define success measures, acceptance criteria, and benefits realization plans.
- Experience managing vendor deliverables and third-party dependencies.
- Strong executive communication, facilitation, negotiation, and conflict resolution skills.
- Database Operations experience is preferred but not required; PMP/PgMP, ITIL certification is a plus.





A strong candidate should be able to:
- Build and manage an integrated plan across all six transformation pillars.
- Convert ambiguity into workstreams, owners, milestones, dependencies, decisions, and exit criteria.
- Establish transparent accountability between the DBA team as service provider, individual service owners, technical owners, business consumers, and executive sponsors.
- Drive managers and workstream leads to own outcomes without requiring director-level escalation.
- Escalate early with options and recommendations—not just status updates.
- Manage resistance from divisions, application teams, infrastructure teams, vendors, and regional stakeholders.
- Lead organizational change involving new roles, centralized governance, support boundaries, staffing, succession, and MSP participation.
- Communicate effectively with executives while retaining enough technical depth to challenge assumptions.

Good-to-haves (these candidates will be prioritized):

- Database Operations experience
- Cloud certifications
- PMP or PgMP certification

📌 Project Manager Database Operations Transformation (Canada)
🏢 Accion Labs
📍 Canada