Are you seeking a rewarding and fulfilling career in the Mental Health and Substance Use field? Do you have a passion for helping people in our community? There’s always someone there to help! As a Clinical Care Specialist at Horizon, you will… Provide various forms of care coordination by relaying medication statuses with patient/counselor and following up on completion of releases, paperwork, and status update reports, and/or applications.

Conduct toxicology tests with patients Respond to calls and walk-ins presenting at the clinic in crisis situations. Successfully complete internal training and credentialing process to perform approved clinical services such as educational and process group activities. Ability to relate to children/adolescents presenting with mental health and/or Substance use concerns, and their families of diverse ethnic, cultural, and socioeconomic backgrounds.

Experience working in a computerized office environment with word processing, database and spreadsheet skills sufficient to prepare correspondence, reports, and forms, including the willingness to learn new software applications. Complete records requests (disability requests/attorney requests/patient request, etc). This may vary by clinic.

Monitors clinical and non-clinical data via internal Electronic Health Record (EHR), internal dashboards and reports, as well as and regional informational health systems. Provide support and triage to patients relative to importance of following up with behavioral health and medical providers, as appropriate.



Help offer support to patients being seen for medication only services Support the clinical treatment team including providers and clinicians including follow up and outreach for engagement purposes.

Participates in data collection with active patients Provide support to patients relative to importance of following up with behavioral health and medical providers, as appropriate. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 18 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day.

Diversity & Inclusion: We are committed to equity, racial justice, and equal chance for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community.

We support each other, celebrate our achievements and milestones together, and have fun together!

Retirement:



We know you want to retire comfortably and we’re here to help!

Student Loan Assistance: We help pay off our team members' student loans every month. Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. ~ Paid time off and paid holidays! Bachelor’s degree with 1 year of Behavioral Health or related experience required.

Associates degree with 2 years of Behavioral Health or related experience required. Associates degree with at least 1 year of experience in a Horizon Health site required.

High School

Diploma with 6 years of Behavioral Health or related experience required. This opening is for our 6495 Transit Rd, East Amherst NY clinic! This position is full-time with the following schedule: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values.

We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.

📌 Project Specialist - Medical Staff Services (Toronto)
🏢 Horizon Health Services
📍 Toronto