The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides administrative support to the Operations team in a variety of areas including Work Order Management, Health, Safety & Environmental, Contract Management, Invoice Processing and Vendor Management.
The Property Service
Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides administrative support to the Operations team in a variety of areas including Work Order Management, Health, Safety & Environmental, Contract Management, Invoice Processing and Vendor Management. Primary point of contact with various service providers and shares responsibility for the timely resolution of all client requests pertaining to property services.
Processes service requests received by telephone, e-mail and personal visits and maintains a database of such requests to meet reporting and analysis requirements. Completes forms as required for various departments – such as RFQs, building advisories, AHJ (Intelex), diesel fuel-call up, etc. Develops scopes of work and requests quotes from service providers where required.
Coordinates with contractors and building technicians to ensure proper work order and procurement processes are followed. Administers and monitors service contracts including cleaning and reviews vendor/contractor performance. Prepares monthly summaries of expenses with supporting details and resolves errors or inconsistencies in expenses from the general ledger.
Schedules, coordinates & completes cleaning inspections to guarantee best-in-class image is upheld at all times; reports and follows up on deficiencies with cleaning contractor (travel may be required).
Responsible for the safety of all employees and contractors by ensuring all health and safety policies and procedures are being followed and work permits are in place for all work being conducted. In the event of accident informs immediately according to Company procedure.
Completes all corporate safety training. Manages time & space of building activities to ensure no conflicting safety hazards. Verifies client security requirements and ensures service providers are compliant prior to entering client space.
Communication/Customer Services: Establishes and maintains working relationships with Clients and service providers. Works with the Client/Tenant Organizations to ensure continued communication from BMP process to operational/project activities and issues.
Service Contracts / Financial Management: Reviews and investigates problem invoices and report findings to Management in a timely manner; follows up with contractors to ensure accuracy of invoicing and ensures proper billing procedures are followed. Prepares accurate information and various reports for Finance and Management as requested.
High School
Diploma with up to 1 year of relevant experience in office administration / service coordination. Strong customer-oriented skills. Knowledge of tendering processes as asset. Positive computer skills, Microsoft Office & Oracle Cloud an asset. Knowledge of financial management software an asset.
Project Management: Doesn't lead projects. Communication involves some clarifications or addressing the service requests, providing instructions, training, explaining the approach.
Problem Solving and Innovation: Work requires understanding the nature of the challenge,
analysing the data and addressing it by choosing the most appropriate course of action. Sometimes the course of action needs to be determined very quickly, and solutions might require knowledge of 1-3 software applications. This is a regular, full-time position with a salary range of $47,118 - $58,897 per annum.
The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise.
In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments. BGIS believes that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. #
📌 Property Services Coordinator (Alberta)
🏢 BGIS
📍 Alberta