Under the general direction of the Restaurant Supervisor, this position will be responsible for making and serving various alcoholic and non-alcoholic beverages in a prompt and friendly manner. Bartender is responsible for providing gracious level of customer service to guests to ensure guest satisfaction in a high-volume establishment. This role must contribute to a safe and welcoming work environment for all employees and must demonstrate the ability to multi-task in a quick-paced environment.
Above all else,
this position must lead by example to create Excellent Experiences and Memories for all guests and colleagues!
Key Accountabilities:
- Provides exceptional customer service to guests in an upbeat, positive and professional manner
- Ensure safe and responsible service relative to all aspects of the sale and service of all beverage products including setting a drink rate, avoiding intoxication and inform all co-workers of guests being monitored
- Follow and complete all cash out procedures accurately
- Settle cash and debit/credit card payments with all patrons
- Follow opening and closing bar procedures
- Ensure appropriate inventory supply of alcoholic beverages and other related products
- Ensure proper cleaning and operation of glass washer
- Complete spillage documentation of all alcoholic beverages
- Complete daily inventory and waste sheets prior to the end of the shift
- Strong knowledge of standard drink recipes, menus and food items
- Complete knowledge of the P.O.S. system
- Conduct regular cleaning and sanitation of glassware, refrigerators, bar surfaces, glass washers,
equipment and supplies
- Ensure preventative maintenance of glass washer, and other related equipment
- Comply with all alcohol related house policies, practices and Smart Serve guidelines
- Maintain personal cash float and complete cash out procedures
- Communicate all beverage alcohol activities at break and shift end
- Ensure compliance with company’s health and safety policies and adherence to the
Occupational Health and Safety Act
- Maintain a safe environment for all employees and report any health and safety contraventions to the Food and Beverage Manager immediately
- Perform other duties as assigned
Education and Qualification Requirements:
- A secondary school diploma or equivalent working experience and education
- Minimum 2 years of bartending experience in a high-volume establishment
- Valid Smart Serve Certificate required
- Previous cash handling and P.O.S system experience required
- Strong wine and beverage knowledge
- Must be people-focused, professional and committed to service excellence
- Excellent interpersonal, teamwork, customer service and communication skills
- Maintain a positive working relationship with fellow employees and management as part of a team
- Ability to multi-task and work under pressure in a fast-paced environment
- Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming
Commission of Ontario
Work Environment Considerations:
- Fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict,
distress and noise
- This role requires extended period of walking, standing, bending, twisting and lifting up to 40 lbs
- This role requires a adaptable schedule that adapts to the business needs of a 24-hour operation will have non-traditional work hours including evening and weekend shifts.
Minimum Rate (CAD $) | Minimum Salary (CAD $)
18.60
Job Rate (CAD $) | Midpoint Salary (CAD $)
20.30
Maximum Rate (CAD $) | Maximum Salary (CAD $)
20.30
Existing Vacancy
Yes
📌 PT Bartender-GCT (Toronto)
🏢 Great Canadian Entertainment
📍 Toronto
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