Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection.

Status/Term: Regular/Full time Classification/Salary: Social Program Officer (Growth to R24) / Position starts at $78,386 to $80,703 annually Location: Terrace (Hybrid - 3 days a week in the office - after passing a 6-month probation) We encourage applications from all people with relevant skills, including women, Indigenous peoples, persons with disabilities, racialized people, and those who identify as 2SLGBTQ2+IA. [email protected] at any stage of the hiring process. As a Quality Service Analyst at CLBC, you represent CLBC as the primary point of contact for service providers.

You will lead contract negotiations for funding and service levels, review and monitor contracts for service quality, develop and approve new resources, manage service requests, and ensure crisis response systems and resources are available. Consulting with Facilitators about support requests, service availability, and resource suitability Conducting on-site monitoring reviews (homes, staffed residential facilities, programs, etc.)



and investigating competency and service issues Working with the Facilitator in assisting individuals and their families who are experiencing a crisis Recruiting and developing new service relationships Developing service contracts or agreements and negotiating the costing details and quantities Negotiating contract costing and advising on requirements for corrective action in contracted service delivery Ensuring service collaboration and developing cost-sharing agreements Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management Reviewing financial reports to ensure delivery of services for approved funding supports Preference will be given to candidates with a Bachelor's degree in Business, Social Work, or a related discipline Experience working in the social services sector in areas such as resource development or contract management Ability to resolve conflicts with a wide range of stakeholders and contribute to the resolution of urgent situations Ability to manage multiple priorities/projects and produce results within deadlines Ability to develop and enhance service networks, including colleagues, service providers and community members Ability to effectively represent CLBC in the community, exercising tact and diplomacy Employer-paid extended health and dental plan A BC Public Service Pension plan with employer contributions Generous vacation plus additional personal days Paid maternity/parental/adoption leave Life insurance, paid sick days, and, if needed, long-term disability Wellness supports, including an Employee and Family Assistance Program Access to government discounts on travel, cell phones, and more!

Travel: Occasional travel to communities surrounding Terrace Possession of a Class 5 driver's license and a clean driver's abstract is required Successful applicants are subject to a Criminal Record Check

📌 Quality Analyst - Stage de fin d'étude ? (Terrace)
🏢 Community Living British Columbia
📍 Terrace