Overview

We are seeking a detail-oriented and organized Quality & Reception Administrator to join our team in Oakville, Ontario. This position is responsible for supporting Quality systems, documentation, audits, inspections, and continuous improvement initiatives while providing professional reception and administrative support for the office. The successful candidate will play a key role in ensuring quality processes are maintained and that visitors, customers, and employees receive exceptional service.

Responsibilities

Quality Administration

- Maintain quality systems, documentation, and calibration records.
- Support audits, inspections, customer complaint investigations, and nonconforming product reviews.
- Assist with ISO programs, KPI tracking, and continuous improvement initiatives.
- Develop and maintain quality procedures, work instructions, and related documentation.
- Support root cause analysis, corrective actions, and supplier quality activities.

Reception & Administrative Support
- Provide skilled reception services and serve as the first point of contact for visitors and callers.
- Coordinate visitor management, mail, courier services, and outgoing shipments.
- Maintain reception, meeting rooms, and shared office areas.
- Provide general administrative support, including data entry, scheduling, document preparation, and office coordination.
- Support meetings, events, and other administrative projects as require.

Requirements





- Postsecondary education in Business Administration, Office Administration, Quality Management, or a related field.
- 2-5 years of experience in quality administration, reception, customer service, or a manufacturing environment.
- Proficiency in Microsoft Office (Excel, Word, Outlook, and Access).
- Strong organizational, communication, and multitasking skills.
- Ability to handle confidential information with professionalism and discretion.

Preferred Qualifications

- Experience in a manufacturing environment and knowledge of ISO 9001 are assets.

Recruitment Process Disclosure As required by Ontario employment legislation, WIKA discloses that artificial intelligence (AI) may be used to support the screening and assessment of job applications. The use of AI is intended to assist our recruitment process, while all hiring decisions remain the responsibility of our hiring team.

Join Our Team

Join us as a Quality & Reception Administrator and support the effective operation of our quality systems and processes. Your attention to detail, organizational skills, and commitment to quality will help ensure our products consistently meet internal standards and customer expectations.

Pay: $48,000.00-$58,000.00 per year

Benefits

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Work Location: In person

📌 Quality & Reception Administrator (Oakville)
🏢 WIKA Instruments
📍 Oakville