We're looking to hire a Dispatch Administrative Clerk (With Intermodal experience). Applicants must be Canadian Citizens or Permanent Residents. Providing exceptional customer service at all times. Provides support and back up to Dispatch team - LCL & FCL and other Administrative staff.

Follows agreed company processes and protocols in the Dispatch department, including use of systems and software. Continue nurturing the ITN Logistics Brand as a quality, customer-centric, timely service provider that delivers against its value proposition. Attending to customer calls, issues and complaints.

Tracking shipments in all rail yards - CN/CP, etc. Making RV’s for empty container returns and Export booking’s - advising ITN rep/customer if any difficulty with Export booking #’s (capacity). Creating and updating Cargowise - including, but not limited to “T” Jobs, printing orders,



billing, putting costs, driver’s pay, PODs.

Ensure the resources in the dispatch function of the company are managed effectively to achieve maximum efficiencies. Continued nurturing of the relationship with current accounts. Complete other administrative functions that support the daily requirements of the department. 1-2 years knowledge in Administrative functions. ~ Knowledge of working on Cargowise software an asset.

Technical

Skills / Qualifications Proficiency with computers, ability to work in Windows applications, especially Microsoft Office is an asset. Required to work a adaptable schedule of 8 hours daily shifts, Monday to Friday.

📌 Quality Support Team Administrative Assistant (Permanent) (Mississauga)
🏢 ITN Logistics Group
📍 Mississauga