Technology Solutions 129,500 - $154,000 CAD The pay details posted reflect a temporary market premium specific to this role that is reassessed annually. TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

The Software

Engineer III (Salesforce Loyalty Management Technical Lead) leads the creation of comprehensive end-to-end detailed solutions for projects and platforms with overall accountability for the technical design and delivery of a specific technical solution based on requirements from stakeholders. Develops and maintains technical solutions, ensuring adherence to engineering and architectural design principles while meeting business requirements. Provides technical expertise with a focus on efficiency, reliability, scalability, and security; includes planning, evaluating, recommending, designing, operationalizing, and supporting solutions in compliance with enterprise and industry standards.

Ultimately, providing expert advice and lead in system / application administration, installation, configuration / provisioning, platform planning and design, integration, and release / deployment management. Lead the end-to-end technical design and delivery of Salesforce Loyalty Management capabilities, including member management, loyalty programs, rewards, promotions, partner management, and transaction processing. Design and implement scalable solutions leveraging Salesforce Loyalty Management, Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud, and related Salesforce platform technologies.

Provide technical leadership for integrations with enterprise systems using APIs, middleware, ETL tools, and event-driven architectures. Collaborate with business and product stakeholders to define requirements, evaluate solution options, and recommend optimal technical approaches. Develop and maintain technical architecture artifacts, solution designs, integration specifications, deployment strategies, and operational support documentation.

Lead development teams through design, build, testing, deployment, and production support activities. Drive platform performance, scalability, reliability, resiliency, and operational excellence. Troubleshoot and resolve complex technical and integration challenges across Salesforce and connected platforms.

Mentor engineers and provide subject matter expertise for Salesforce Loyalty Management best practices and solution patterns. Support release management, environment strategy, DevOps automation, and continuous integration/continuous deployment (CI/CD) processes. Expert knowledge of the business, the broader organization, technical environment, processes, procedures, tools and other relevant technology areas (e.g.

Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of research, analysis, design, hardware / software support Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions Undergraduate degree, Post Graduate degree or Technical Certificate ~ Strong academic background (e.g., computer science, engineering) ~ Graduate degree nice to have ~Customer Accountabilities: Executes on Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configures activities across Application,



Platform and Infrastructure Is accountable for complex applications/systems development, programming /coding Develops functional, technical and user interface designs for an application / system that meets the defined requirements (business, enterprise architecture direction, system performance and development standards) Consults on development of requirements and specifications and apply functional knowledge of business functions to design optimal software / systems Reviews technical deliverables throughout detailed design and development phase to ensure quality adherence and identify gaps or redesign requirements as needed Identifies, recommends, sources, negotiates and implements improvements/ solutions (buy/build/reuse) to enhance customer experience, availability, and/or reduce cost in support of client needs Works with Technology partners to define metrics and performance goals for the application Identifies and addresses application and data issues and cross-capability and cross-release issues that affect application integrity collects environment requirements for infrastructure implementation by analyzing the current system environment, using technical tools and utilities Works with Architects to ensure that environment modifications interact appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet performance requirements of the project Adheres to enterprise frameworks or methodologies that relate to software engineering activities Ensures respective programs/ policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities Collaboratively engages with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects Actively seeks and supports continuous improvement and automation opportunities within the engineering practice Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices Conducts code reviews to ensure adherence to quality, standards compliance, reusability and ease of maintenance, Operational Readiness Reviews, and supporting gating and review sign-offs for solution design Monitors service, productivity and assesses efficiency levels within own function and implement continuous process / performance improvements where opportunities exists Leads / facilitates and/or implements actions / remediation plans to address performance / risk /governance issues Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements Protects the interests of the organization - identifies and manage risks, and escalates non-standard, high risk activities as necessary Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Participates fully as a member of the team,



supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest Provides thought leadership and/ or industry knowledge for quality engineering best practices and participates in knowledge transfer within the team and business unit Keeps current on emerging trends/ developments and grows knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities Actively mentors and enables team members by sharing knowledge and leveraging engineering best practices Salesforce Loyalty Management implementation experience Salesforce Application Architect certification Salesforce System Architect certification Salesforce Platform Developer I/II certification Salesforce Administrator certification Salesforce Loyalty Management Accredited Professional certification Graduate degree in related discipline. Preferred Technical Skills Salesforce Technologies Salesforce Loyalty Management Salesforce Sales Cloud Salesforce Service Cloud Salesforce Data Cloud Salesforce Marketing Cloud Lightning Web Components (LWC) Salesforce APIs and Integration Patterns Integration & Data SQL and relational database concepts Data migration and ETL tools Development & DevOps Java (Java 8+) Python CI/CD pipelines Salesforce DX (SFDX) Copado, Gearset, or equivalent DevOps tools Performance Optimization TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total

Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total

Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being perks, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. We do our best to communicate outcomes to all applicants by email or phone call.

Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help you remove barriers so that you can participate throughout the interview process.

Language

Requirement (Quebec only)

📌 R Software Engineer III (Salesforce Loyalty Management Technical Lead) (Toronto)
🏢 TD
📍 Toronto