As our Receptionist / General Office Assistant, you play a vital role in delivering an exceptional first impression for our clients, vendors, and visitors while keeping our office running efficiently. You will serve as the primary point of contact at reception and provide cross-functional administrative assistance across multiple departments.

This role combines client-facing service with behind-the-scenes office management, including file maintenance, mail processing, inventory tracking, and meeting room support.

We are looking for a punctual, tech-savvy communicator who can juggle priorities with accuracy and maintain a warm, professional atmosphere for everyone who walks through our doors.

Compensation

- Salary Range: $45,000-$55,000 /year
- Salary based on skills, qualifications and experience
- Annual Performance Incentive Bonus – Percentage of base salary subject to personal and company performance.

Benefits

- Extended health coverage (medical, dental, vision, etc.)
- Employee assistance program (EAP)
- Group RRSP, with company matching DPSP
- Life and disability insurance
- Opportunities for advancement and internal mobility

What You’ll Do

- Greet, direct and handle queries from the public and customers.
- Maintain knowledge of staff movements in and out of organization.
- Meeting coordination
- Package handling
- Receive and distribute all incoming and outgoing correspondence
- Inventory control
- Provide direction or support in other areas
- Meeting room coordination, including catering orders and room set up
- Assisting the Project Administration team with administrative tasks as needed, including document management and file uploads. (HUB)

What You Bring

- A positive, how can I help? mentality
- Strong multi-tasking abilities with the ability to focus with multiple interruptions
- A background providing superior customer service
- Comfort using Microsoft Office, including Teams, Outlook, Excel, Visio and Word
- Patience with rapidly changing priorities and rework




- Creativity and willingness to bring new ideas to all tasks
- Administrative Professional Certificate is an asset
- 1+ years administrative or reception experience is an asset

Why You’ll Love Working Here

- A workplace that values respect, integrity, generosity, excellence and being customer driven
- Opportunities to grow your career and learn from the best in the industry
- A culture that celebrates teamwork, inclusion, and customer-driven service

Of Note:

- This is an in-branch position scheduled 7:30am-4pm, Monday through Friday.

At On Side, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customer focus — in everything we do. Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos. Make a real impact, do work that matters, and grow your career with us. *Your application is always reviewed by real people. We don’t use artificial intelligence to screen, assess, or select applicants for this role.

Pay: $45,000.00-$55,000.00 per year

Advantages

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Application question(s):
- This is an in office position. Are you able to work from the branch Monday - Friday?
- To be eligible for this position the candidate must be either a Canadian citizen, a Permanent Resident or holder of an Open Work Permit. Which are you?
- Please briefly describe your experience working with Microsoft Office tools (Outlook, Teams, Excel, Word, Visio) or other document management databases/systems
- This position requires being on-site Monday through Friday from 7:30 AM to 4:00 PM. Are you available for this scheduling?
- What specific aspects of combining client-facing reception work with behind-the-scenes administrative support appeal most to you at this stage of your career?

Work Location: In person

📌 Receptionist / General Office Assistant (Vancouver)
🏢 On Side Restoration
📍 Vancouver