Opportunities and Social Development At the Department of Opportunities and Social Development (OSD) , we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services(ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program(DSP). Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all.

As the Receptionist, you are the first point of contact for clients, service providers and the general public, requiring excellent customer service skills. You will use various computer software systems and be responsible for assisting in the delivery of programs by providing a range of general inquiry/administrative support services. This position involves direct client service and working in partnership with Social Workers and Caseworkers for the effective and efficient delivery of services.

We count on your expertise and excellent customer service to provide various administrative support, including, but not limited to: Interacting with clients, service providers and staff in person or by phone Maintaining a filing system in accordance with government records management policy You will have at least three (3) years of experience in an administrative support/ reception role. You have demonstrated excellent customer service skills and a proven ability to effectively assist and communicate both in person and by phone.



You have accurate keyboarding skills along with a working knowledge of various software programs and databases to delivereffective administrative support.

Though not required, it is considered an asset if you: are knowledgeable of services and programs offered by the Department and other community agencies We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks. We recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Most of your time is spent in a comfortable office setting.

You will have daily contact with the public, various Government Departments as well as other local Agencies. This is a Term/Temporary/Casual employment prospect with an anticipated end date of March 21, 2028 . The appointment status (‘term’, ‘temporary’ or ‘casual’) is dependent on the start date of the successful candidate.

Career

Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.



We have forward-thinking policies and strategies.

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link: Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates.If you are receiving a pension from the Nova Scotia Public Service Superannuation Plan (PSSP) or any related plans, you cannot receive pension payments while contributing to the same plan.

If you accept a position that requires PSSP contributions, your pension payments must be stopped. Please contact the Nova Scotia Pension Services Corporation for more information.

📌 Réceptionniste / Front desk clerk (Windsor)
🏢 The Government of Nova Scotia
📍 Windsor