It's easy to feel that way when you're surrounded by folks doing the best work of their careers, building great payroll software for small businesses across Canada. Our team brings together diverse backgrounds, perspectives, experiences, and ideas to make payroll the easiest part of running a business. We care deeply about our customers and each other, and understand that when it comes to payroll, getting it right matters.

Cultivate

Impact by focusing on what matters most and delivering meaningful outcomes for our customers. We’re looking for a talented Onboarding Specialist who’s eager to help small businesses feel confident using payroll technology even if they’ve never touched it before. You’ll guide new clients through setup, ensure compliance, and set them up for long-term success with Wagepoint.

Manage the end-to-end onboarding process for new Wagepoint clients, guiding them from account submission through to a successful first payroll run. Ensure payroll accounts are configured accurately and in full compliance with Wagepoint policies and government requirements. Deliver clear, effective training through calls, emails, and online sessions to help clients confidently navigate Wagepoint’s payroll platform.

Track, document, and resolve onboarding issues by collaborating with Sales, Risk, and Support teams to keep clients on track. Maintain complete and accurate onboarding records, including setup instructions, support notes,



and system configurations in internal tools. 1+ year of experience processing Canadian payroll or supporting clients in payroll onboarding, support, or implementation. ~ Solid understanding of payroll compliance and taxation basics. ~ Willingness to learn and adapt as payroll legislation, internal processes, and product features change. ~ Robust communication skills with the ability to explain payroll concepts clearly. ~ Comfortable working in a CRM-driven environment (e.g., HubSpot) to track onboarding progress, tasks, and client communication, along with tools like Google Workspace and video conferencing platforms. ~ Bonus points if: You’re a member of the National Payroll Institute (NPI). You’ve worked with payroll software or HR/payroll platforms.

You’re bilingual in French and English. We’re committed to helping you Get Better Every Day (a representation of our Stay Curious and Kind value!) Bring ideas, challenge assumptions, responsibly utilize AI, and help shape better ways of working. In 2026, we were recognized as one of Canada's Best Workplaces for Mental Wellness and Inclusion.

We welcome applicants from all backgrounds, experiences, identities, and perspectives, and we're committed to building a workplace where everyone can thrive. If you require accommodation at any stage of the recruitment process, please let us know.

📌 Recruitment Specialist (H/F) (Human Resources)
🏢 Wagepoint
📍 Montreal