Temporary Full-Time (Non-Union) Temporary full-time to October 2027 Hours may include evenings and weekends. You will be required to travel to all sites and external events. If you are seeking a challenging but rewarding opportunity, the role of Branch Supervisor is for you. In this role, you will support Oakville Public Library’s mandate to Inspire Oakville through internal and external leadership.

The Branch

Supervisor is responsible for overseeing branch operations and staff supervision at the branch. Under the direction of the Manager of Customer Experience, the Branch Supervisor supports effective branch operations, staff supervision and continuous improvement, a positive team culture, and customer-centric service excellence aligned with the customer experience values and OPL’s strategic priorities. Lead and inspire a team of various branch employees to demonstrate exceptional customer service, aligning with OPL’s Customer Experience Values.

Interpret and implement policies and procedures in accordance with legislative requirements and OPL HR manual. Track and report accurate payroll entries. Oversee and provide support to branch staff on customer-related matters, including the resolution of customer concerns.

Oversee day to day service delivery in the areas of information, readers’ advisory services and circulation and ensure they are consistent across the organization and in line with library policies. Ensure collections are current, well-maintained, and displayed appropriately in accordance with OPL policies, procedures and guidelines. Supervise the ongoing operation and maintenance of the branch’s physical facility and capital equipment.





Establish and maintain collaborations beneficial to both the library and the community. Through ongoing observation and participation with staff, suggest and implement operational improvements to enhance customer experience. Comply with the provisions of the Occupational Health & Safety Act, the Workplace Safety and Insurance Act, other relevant health and safety legislation, and the Oakville Public Library’s Health & Safety Program.

Support library management decisions; participate and contribute to the development and review of policies and procedures. Advocate for public library principles and organizational values. Maintain a customer-centric mindset and support excellent customer service.

Demonstrate understanding of emerging trends and advancements in public libraries and customer-centered service. Understand programming services, including development, delivery, evaluation and divestment, that advance the Library’s mission. Prioritize multiple tasks and projects, complete work and follow up on outstanding items in a timely and proactive manner.

Understand and effectively able to implement principles of Every Child Ready to Read Understand and effectively able to implement principles of Developmental Assets Demonstrate knowledge of youth services, ages 0-18. Minimum of three (3)



years of related library work experience or equivalent combination of education and experience Experience with direct people management Experience in library programming Excellent customer service and communication skills Oakville Public Library strives to fulfill our mission of cultivating discovery and creativity in every phase of life. We are focused on exceptional customer service to meet the needs of the children, youth, adults, and seniors utilizing our physical or online services.

We continue to be agile in our mandate to meet the needs of the residents of Oakville. What's it like to work at Oakville Public Library? Our positions offer tremendous diversity and excellent opportunities for professional growth.

Every day, we commit to providing access to tangible resources and programs that inspire, encourage, and provoke thought for the residents of Oakville. Applications will be accepted on-line at in the current opportunities section no later than midnight on October 1, 2026 .

Oakville Public

Library uses the Town of Oakville’s recruitment software. The Town’s recruitment software includes elements of artificial intelligence to assist in the screening and short-listing of qualified candidates.

The Oakville Public

Library is an equal opportunity employer and is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) within our recruitment process upon request. A Security Clearance Check with Vulnerable Sector Screening will be required for all employees and volunteers of the Oakville Public Library.

The Oakville Public

Library endeavours to provide a safe environment for all its employees.

📌 Regional Manager (Temporary Full time) (Oakville)
🏢 Town of Oakville
📍 Oakville