And in this role, you’ll get to do that, while shaping the future of managed services for our global partners. (That’s what we call our customers.) What is ScalePad At ScalePad, we’re building more than software; we’re building confidence and clarity for the people who manage the technology businesses rely on every day.

Our mission: help MSPs evolve into MVPs (their clients’ most valuable partner). Our tools turn them from reactive service providers into strategic advisors through a consistent, scalable Customer Success motion. Our product suite unifies risk insights, client planning, and service delivery so MSPs can have smarter conversations, show clients their value, and grow their revenue.

But our purpose goes beyond our software. Together, we’re creating a future where MSPs don’t just keep businesses running, they help them thrive. We’ve been recognized for our products and corporate culture by MSP Today, G2, and Great Place to Work, to name a few.

Lead the sales journey for our clients by building strong partnerships, understanding their needs, and showcasing the value of ScalePad’s innovative solutions. You’ll receive the training and support needed to master our products and confidently demonstrate their capabilities. With your sharp market insight and go-to-market instincts, you’ll excel in our fast-paced, entrepreneurial environment.

A self-starter with a creative edge, you balance priorities with empathy and serve as ScalePad’s voice to the world- driving growth and elevating MSP solutions on a global stage. Lead the complete sales process, from initial engagement,



sales demo and strategic consultation with prospects and core partners to understanding their unique needs, articulating the value proposition of ScalePad, and ultimately closing deals. Serve as the face of ScalePad to our prospects and core partners, acting as a trusted advisor and educating them on the full suite of sales resources available.

Demonstrate how our solutions can address their needs now and in the future to support their business growth and client success. Stay ahead of the curve in the fast-paced world of MSPs by maintaining a deep knowledge base of market behaviour and trends. Maintain accurate and up-to-date records in CRM software, leveraging insights to optimize outreach strategies and meet or exceed sales targets.

Provide feedback to internal teams on product enhancements, process improvements, and market insights to ensure we remain creative and competitive. Engage partners through proactive outreach, tailored consultations, and value-driven conversations to uncover additional needs, position complementary offerings, and expand account footprint. 2+ years of successful SaaS or B2B experience in a business development or sales role where you learned and applied in depth industry product knowledge to consult on the needs of the client. ~ If you do not yet have experience with IT or MSP, tell us why you are interested in ScalePad and the MSP space now.



~ You can share a process or methodology you have learned to support your clients experience in evaluating and selecting a service or product based solution. ~ Metrics-driven mindset with expertise in pipeline management, conversion tracking, and leveraging CRM systems like Hubspot or SFDC to manage and communicate your potential results and forecast. ~ Self-starter with excellent communication skills, both written and verbal, adept at building rapport with partners, colleagues, and managers. ~ You actively use AI tools in your sales workflow — for account research, personalized outreach, deal strategy, and pipeline management — and can point to specific ways it improves your performance. (Support for growing families. Parental leave programs are in place to support you and your family when it matters most.

Join opt-in mentorship programs and learn directly from founders and senior leaders who’ve scaled multiple SaaS ventures and spent decades in the MSP industry. Work with brand new, top-of-the-line hardware and equipment so you can do your best work, whether you’re at home or in one of our hubs. Roles at ScalePad are structured as remote or hybrid, with hub locations in Vancouver, Toronto, Montreal, and Phoenix.

Specific work models are outlined in each posting. Support for hybrid life. Receive a monthly stipend to help you create an effective hybrid or remote work environment. This is a full-time role for those who are eligible to work in Canada or the United States.

We thank all applicants for taking the time to apply, but only candidates who make it to the next stage will be contacted. #

📌 Remote: Account Executive (Sales) (Vancouver)
🏢 ScalePad
📍 Vancouver