Remote Account Manager-Full Time (Quebec City)

Remote Account Manager-Full Time (Quebec City)

03 Oct
|
TRM Labs
|
Quebec City

03 Oct

TRM Labs

Quebec City

T R M L a b s i s t h e i n t e l l i g e n c e p l a t f o r p u b l i c s a f e t y a n d n a t i o n a l s e c u r i t y , b u i l t t o d e t e c t a n d d i s r u p t t h e c r i m i n a l n e t w o r k s t h a t e x p l o i t f r o n t i e r t e c h n o l o g i e s f o r t h e p u r p o s e s o f h a r m . O u r A I I n v e s t i g a t i o n s p l a t f o r m b r i n g s t o g e t h e r i n t e l l i g e n c e f r o m d o z e n s o f p r e v i o u s l y d i s p a r a t e s o u r c e s t o l i n k o n l i n e a c t i v i t y t o g l o b a l s e c u r i t y t h r e a t s , g i v i n g i n v e s t i g a t o r s a h o l i s t i c p i c t u r e o f c r i m i n a l a c t i v i t y s o t h e y c a n i s r u p t i t a t m a c h i n e s p e e d . My career has been about expanding impact — from handling single cases at the FBI, to supporting investigations nationwide in the Virtual Assets Unit, and now at TRM, helping law enforcement globally.

Through Beacon

Network, we’ve built something neither the private nor public sector could do alone: a dynamic partnership driving real action against illicit crypto activity worldwide." At TRM, data isn’t just part of the process—it’s the very core of our existence, making it incredibly exciting for a data engineer like me to contribute where everything begins with data.” Staff Software Engineer (Data Platform) “We actually fight bad guys, and help the good guys win.” I've spent my entire career working to protect the financial system from illicit actors, and now I get to do it on a bigger scale, alongside those who are the very best in the world at what they do, building something really special together.” Global Head of Policy “By coming to TRM from the FBI, I’ve been able to scale my impact of combatting ransomware and nurturing collaboration between the public and private sectors.” “I get to work with some of the smartest people I’ve ever met from 30+ countries, and we spend all day figuring out how to help combat drug trafficking/terrorist financing/elder scams/etc.

Data Science Team

Manager “Some people in tech spend every weekday working on products that are not really making the world a better place. Head of Talent “In my previous life in the public sector, there was a lot of bureaucracy that slowed down my ability to make an impact. Thats not the case at TRM, people here have high ownership and see through their projects.

The product we’re building is making a real impact on peoples lives; Senior Product Marketing Manager “What stood out to me about TRM was very similar criteria to a previous start-up I joined that went public; it has bleeding edge technology, solid funding, very smart people and was experiencing hyper growth. Data Scientist "Accounting Manager “Moving to the private sector from law enforcement can be quite challenging. I think one of the things that I struggled with, and is quite common, is that the move to the private sector often comes with a change in identity and lost purpose.

I still get to work alongside law enforcement every day, and I still get to help catch bad guys — but now I just do it on a more global scale.” TRM is a place where I, and others, experience a protected environment to openly challenge ideas, which ultimately helps me learn and grow in my career” Staff Software Engineer “At our last company All Hands, we covered two recent cases where law enforcement had leveraged TRM - one helping stop an ISIS terrorist attack,



and another helping stop a child sexual abuse operation. TRM brings together experts in machine learning, data science, anti-fraud and compliance to crack complex problems and build future-proofed solutions for pre-eminent organizations and public agencies around the world.

Account

Director, Defence and Intel (Canada) Full time Remote TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.

The Account

Director for Canada Defence and Intel will join a team driving TRM’s go-to-market strategy in the Canadian Public Sector market. Their goal will be to expand and strengthen TRM’s foothold across Canada’s National Security ecosystem. We’re looking for a customer-obsessed, consultative salesperson to own the entire sales process with new and existing customers.

This person will be knowledgeable about blockchain intelligence within National Security environments and feel comfortable navigating complex Canadian federal procurement and security processes to close six- and seven-figure deals. Build and deepen relationships with current and net new key stakeholders across Canadian National Security agencies; Lead the implementation of blockchain intelligence into customer workflows—often for the first time—developing a deep understanding of how customers apply TRM’s tooling and data and proactively identifying ways to increase mission impact Develop deep TRM product and vertical subject-matter expertise to elevate every stage of the sales process—from demonstrations to trials to advisory sessions to innovation workshops Proactively gather and prioritize customer feedback and champion it internally within TRM Develop a portfolio of strong referenceable customers who champion TRM, refer new prospects, and provide strategic product insight 8+ years of experience selling SaaS products into Canadian federal agencies, or 4+ years accompanied by deep domain expertise and mission knowledge within Canada’s National Security ecosystem Strong knowledge of Canada’s National Security landscape (e.g., defence , intelligence, public safety, financial crime enforcement) and how agencies operate and procure technology Experience navigating Canadian federal procurement processes and security requirements Ability to obtain and maintain required Canadian security clearance Strong customer-facing presentation and listening skills with the ability to establish credibility with senior government and security leaders Familiarity with Anti-Money Laundering (AML) regulatory frameworks Strong storytelling ability—able to understand customer mission needs and build compelling value propositions Relationship-oriented (“farmer” mindset): energized by developing long-term client relationships, identifying new mission use cases, expanding within accounts, and closing complex deals Adaptable: able to operate effectively in evolving policy,



procurement, and mission environments Excellent communicator: able to distill complex technical concepts into clear, mission-aligned narratives Experience with virtual assets, blockchain technology, and their use in financial networks is a plus Our Civilian Federal team thrives on collaboration, always looking out for each other by sharing opportunities and competitive insights. We actively exchange ideas and strategies to boost each other's sales efforts.

Our routine includes weekly 1-on-1 meetings with managers, bi-weekly team meetings, and monthly Pod meetings with the broader support organization. Above all, we prioritize our customers' missions, and this dedication is reflected in every aspect of our TRM life.

Rapid Opportunity Assessment : You'll swiftly qualify or disqualify opportunities to ensure a strong, future-focused pipeline. Your goal is to add more than $500k in qualified pipeline each month, targeting next quarter and beyond.

Sales Campaigns : You'll develop two new sales campaigns each month to accelerate pipeline growth, with a focus on generating in-quarter opportunities.

Strategic Sales Planning : You'll regularly update and evaluate a strategic sales plan for all Tier 1 current customers and identify potential Tier 1 prospects on a monthly basis.

Hiring Manager: We are building a safer world. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.

A high level of personal ownership and accountability Creative problem solving and out-of-the-box thinking This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.

At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.Privacy Policy and Additional Information By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy .

Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends.

To exercise any of these rights, contact us at [email protected] notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form .

Recruitment agencies

📌 Remote Account Manager-Full Time (Quebec City)
🏢 TRM Labs
📍 Quebec City

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