Join Manitoulin Transport as a Remote Bilingual Customer Service Representative and assist customers with inquiries via phone, email, and chat. Bring your bilingual skills to enhance client satisfaction and ensure seamless operations. As a member of the Customer Service Team, you will respond to various customer inquiries while coordinating schedules and ensuring service delivery.

This remote role focuses on assisting clients from your home, adhering to a Monday to Friday schedule from 10:30 AM to 7:00 PM EST. You will be instrumental in problem-solving and collaborating with different departments to meet customer expectations. Key Responsibilities:

- Assist customers with inquiries via phone/email/chat
- Schedule and confirm customer pick-ups
- Follow up on interline requested pick-ups
- Coordinate with other departments/terminals
- Provide support to the sales team Requirements:
- Fluency in both English and French
- Solid professional writing and phone skills
- Proven problem-solving abilities
- Ability to work individually and as part of a team
- Excellent communication skills Utilize your bilingual skills and grow your career while delivering outstanding customer service at Manitoulin Transport.

📌 Remote Bilingual Customer Service Representative (Gore Bay)
🏢 Manitoulin Group of Companies
📍 Gore Bay