Join a dedicated team as a Remote Client Service Representative, where you’ll assist clients with outstanding service and in-depth product knowledge. Benefit from full training and enjoy a completely work from home setup. This position calls for motivated individuals who will engage with multiple clients daily.
You will handle customer service calls, manage inquiries, and represent client interests effectively. Collaborating with management will help you stay informed about new services and policies. Key Responsibilities:
- Distribute benefit enrollment materials and ensure eligibility
- Manage incoming customer service calls efficiently
- Dispatch customer inquiries promptly
- Create and explain policies using the Needs Analysis system
- Respond to client requests while prioritizing their best interests
Requirements:
- Enthusiastic and self-driven individuals welcome
- Strong communication skills for client interaction
- Willingness to learn about new products and services
- Ability to work independently in a remote setting
- Commitment to providing exceptional customer service
Elevate your customer service career while working from home in a supportive environment.
📌 Remote Client Service Representative (Ottawa)
🏢 BGIS
📍 Ottawa