(Remote) Client Success Manager (Montreal)

(Remote) Client Success Manager (Montreal)

03 Oct
|
The Contractor Marketing Mastermind
|
Montreal

03 Oct

The Contractor Marketing Mastermind

Montreal

Teach contractors how to generate their own work, year round. We help residential contractors scale their businesses with data-driven Facebook marketing, building them in-house lead systems so they stop relying on lead-gen sites and agencies. Our clients are real, hardworking small-business owners — your work genuinely helps them win.

We're one of the fastest-growing marketing and coaching companies in the contracting space, and we're still small enough that you're trusted with real responsibility from the start. Morning huddles, music, energy, leaderboards, and a group chat full of wins. You'll be the primary point of contact for a book of contractors across North America who are building their own lead generation in-house.

You'll script high-converting ads using the frameworks we teach, review copy, creative and backend setup before anything goes live, read the numbers with your clients, and then walk them through how you did it so they can do it themselves next time.

The Client Success

Manager is the person who makes that true. Review ad copy, scripts, creatives, and backend setup before anything launches Analyze performance metrics and help clients genuinely understand their numbers Coordinate with our internal team to keep client projects moving Support clients inside Meta Ads Manager and their CRM — full training provided A mix of base pay, commissions, and bonuses. We've managed thousands of ads, helped clients spend millions of dollars on paid advertising, and booked tens of millions of dollars' worth of work for contractors across North America — in almost every trade and just about every kind of market.

Hundreds of contractors, almost every trade, markets of every size. When you sit down with a client, you're bringing something that has already worked over and over — not a theory you're testing on them. You'll be ready before you touch an account You don't need to arrive knowing everything about paid advertising.





You do need to learn fast — because you'll go through real mentorship until you can run this properly, and you won't be handed a client account before you're there. Client results are never the training ground. Hands‑on support, every week You'll have the rest of the client success team and John, our founder, to bring a difficult account to.

Confident leading a Zoom call and coaching an owner running a multi‑six or seven‑figure business Comfortable learning marketing tools: Meta Ads Manager, CRMs, Zapier Helping a trades business with Meta ads is a genuinely different craft from helping an e‑commerce brand, and the strategies barely overlap. The more you understand the world our clients live in, the better you'll serve them.

Experience in digital marketing or sales helps too. 1–3+ years in client success, account management, sales, coaching, or marketing ~ Robust project management and communication skills ~ Confident with technology, plus a reliable computer and internet connection ~ Full‑time, Monday to Friday, with occasional evening or weekend availability for urgent client needs ~ Fully remote, with a preference for Ontario, Canada — we get the team together for dinners and celebrations, and it keeps time zones simple 48,000 – $96,000+ as a mix of base pay, commissions, and bonuses. It moves with the size of the book you carry and with how well your clients do — the ceiling is set by your results, not by the posting. Do this well and you'll know how to make a business's phone ring on demand.

Senior CSM, operations,



owning initiatives of your own. Remote — with a team you actually see Work from home. You'll help a contractor go from wondering where next week's work is coming from to being booked out months in advance and making more money than they ever have.

You want a support role where you answer tickets and close them — this job is leading people You want credit for effort rather than for whether the client actually got results You struggle to manage yourself or stay focused for long stretches on your own — this role runs on independence Character is the foundation everything else gets built on. The bar moves forward every week, and we move with it. We are building a company that people are better for having been a part of — as a client, as a lead, as a teammate." The opportunity in the residential contractor industry is enormous, and the people we're hiring today are the people who get to define what we build into it.

A long game, on purpose We're building the kind of company that, ten years from now, has actually changed the industry it set out to change — and we hire and operate accordingly. A market with no real ceiling The residential contractor space is one of the largest, most underserved industries in North America, and the players currently serving it haven't earned the right to keep doing it. The team we're building right now is the team that's going to set the standard for everything that comes next — culturally, operationally, and financially.

Remote, but not casual We're a fully remote team spread across multiple time zones, which gives us flexibility — but remote isn't a synonym for casual around here. If you're someone who wants to get sharply better at your craft, you'll thrive here. Performance over politics Every decision we make eventually routes back to one question: does it help more contractors own their own lead generation?

📌 (Remote) Client Success Manager (Montreal)
🏢 The Contractor Marketing Mastermind
📍 Montreal

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