Our client, a well-established organization within the automotive finance industry, is seeking a Bilingual Customer Account Specialist to join their team on a 12-month contract. This position supports customers and dealership partners throughout the lease-end process, with a focus on account resolution, documentation, outstanding charges, and vehicle disposition. Manage accounts approaching or past their scheduled lease maturity dates and coordinate required follow-up.

Communicate with customers and dealership partners regarding lease-end requirements, account balances, and outstanding documentation. Process lease extensions, account documentation, condition reports, and related administrative paperwork. Resolve account issues involving payouts, invoices, deposits, and other lease-end matters.

Prepare and maintain daily reports and ensure account information is accurate and up to date. Work collaboratively with internal teams, customers, and dealer partners to ensure a smooth lease-end experience.



Maintain a high level of customer service while balancing competing priorities and deadlines.

High school diploma or equivalent; post-secondary education is an asset. Fluency in both English and French. Previous experience in customer service, account administration, collections, leasing, automotive finance, or a related setting.

Ability to communicate professionally and resolve issues with customers and business partners. Proactive, flexible, and able to work effectively both independently and as part of a team. 12-month contract opportunity with a well-established automotive finance organization. ~ Opportunity to gain experience across automotive finance, leasing, customer accounts, and remarketing operations This posting reflects an active vacancy. We use applicant tracking software and technology-assisted tools to support the screening and management of applications;

📌 Remote Customer Account Specialist (Markham)
🏢 Fuze HR Solutions
📍 Markham