ZayZoon is hiring a Customer Care Team Lead for a fully remote role across Canada and the U.S. You will shape the Customer Care organization, lead a team to reach operational KPIs, and partner cross-functionally to embed a customer-first mindset at scale.
You will work across teams to optimize support channels and contribute to the future of our support strategy, driving process improvements and efficiency. Apply if you’re ready to build, lead, and make a real impact.
📌 Remote Customer Care Team Lead — Drive KPIs & Coaching (Winnipeg)
🏢 ZayZoon
📍 Winnipeg
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