Department: Service Planning and Scheduling (20000011) - Service Planning and Scheduling (30000009) Weekly Hours: 35 Off Days: Saturday & Sunday Shift: Day Posted On: September 24, 2026 The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone. This position is responsible for the ongoing review and maintenance of the CAD/AVL and customer information transit application systems.

This position also ensures that the CAD/AVL system, VISION, continue to be maintained in the most efficient and economical manner in accordance with the Collective Agreement and Commission policies. Demonstrates behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment and helps to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies. Participates in the TTC Customer Service Ambassador Program.

Plan and organize activities / projects to meet section and organizational goals Use office technology, software and applications Completion of a university degree or college diploma in a relevant discipline or a combination of education, training and experience deemed to be equivalent.





Experience working with a CAD/AVL system as well as with public transit scheduling and computer-related scheduling skills. Thorough knowledge of standard office practices and procedures, strong keyboarding skills, and be proficient in the use of a personal computer, computer software and applications related to the work such as scheduling software systems, (e.g. Trapeze FX) Transit stops inventory database management, ArcGIS, SQL, etc. and other office equipment.

Comprehensive knowledge of all aspects of the Scheduling and Crewing procedures as well as Transit Scheduling Software. Computer data entry and database maintenance experience and knowledge. Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve. A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities. One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.

A comprehensive package that covers health, dental, vision and more. Support for career development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being. Commitment to EDI The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces.





The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability.

You are expected to write your own materials and provide your own qualifications and experiences during the hiring process. The TTC will not tolerate the use of artificial intelligence or external resources in any of your submissions or responses or the disclosure of interview questions to others. The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.

All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person. Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process. The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship.

📌 Remote Data Data Entry Specialist / Full-time (Toronto)
🏢 Toronto Transit Commission (TTC)
📍 Toronto