Enhance customer satisfaction as a Field Service Specialist with Copeland, focusing on HVACR technologies. This remote role involves up to 70% travel across Canada to support service and installations. Copeland is seeking a Field Service Specialist dedicated to our Retail Solutions.

This role requires a blend of technical expertise, interpersonal skills, and a proactive approach to resolving HVAC mechanical, electrical, and control issues. Success in this role hinges on establishing rapport with customers and ensuring seamless service delivery across various sites. Key Responsibilities:

- Troubleshoot HVAC mechanical and electrical problems
- Ensure high customer satisfaction and effective communication
- Conduct regular meetings with clients to assess needs




- Promote sale of additional work and recommendations
- Assist in system loading and commissioning processes

Requirements:

- Associate’s degree or equivalent experience
- Minimum 2 years with HVAC controls or building automation
- Strong interpersonal and communication skills
- Capacity to explain complex information to diverse audiences
- Ability to travel within Canada and the U.S.

Leverage your HVAC expertise and customer service skills as a pivotal part of Copeland’s mission in climate technology.

📌 Remote Field Service Specialist at Copeland (Montreal)
🏢 Copeland Canada
📍 Montreal