Miratech is seeking a Genesys Cloud CX Training Specialist to deliver hands-on, scenario-based end-user training for a large enterprise migration. You will run live and virtual sessions across multiple business units with a practical, hands-on approach.
The role requires 3+ years of enterprise software training, SCORM/LMS content development, and familiarity with Articulate Storyline and WFM concepts. Work from home is supported, with opportunities to influence training readiness and user adoption