Elevate your career with The Phia Group as a fully remote Healthcare Customer Service Representative. Engage meaningfully with clients and navigate recovery processes effectively. In this remote position, you will manage high-volume inquiries from clients and attorneys, ensuring satisfaction and knowledge dissemination.

The role requires 2+ years of experience in legal, insurance, or medical fields, alongside strong communication and organizational skills. You will be instrumental in collecting data to promote successful claims recovery. Key Responsibilities:

- Manage customer inquiries via calls, emails, and faxes
- Identify customer needs to enhance satisfaction
- Assist callers in real-time with necessary data collection
- Utilize internal systems for accurate information delivery
- Ensure phone coverage during scheduled shifts Requirements:
- 2+ years in legal, insurance, or medical settings
- Prior call center experience required
- Preferred location in MST or PST
- Solid verbal and written communication skills
- High attention to detail and organizational abilities Embrace a fulfilling remote career in healthcare customer service with The Phia Group and make a difference today.

📌 Remote Healthcare Customer Service Role (Toronto)
🏢 phiagroup
📍 Toronto