Elevate customer success as a Remote Implementation Consultant for Gatekeeper. Harness your technical skills to drive impactful integrations and foster strong client relationships from anywhere in Ontario. In this key role, you will serve as the primary technical liaison for a portfolio of customers, ensuring they achieve their strategic goals through Gatekeeper's robust platform.

With over 3 years in a customer-facing role, you'll manage configurations, guide clients through their journey, and convert business processes into efficient workflows that maximize compliance and supplier relationship management. Key Responsibilities:

- Manage customer implementation phases for long-term success
- Handle configuration requests, data updates, and user permissions




- Translate business processes into effective workflows
- Provide first-line technical support for client portfolio
- Track success metrics like Time to First Value Requirements:
- 3+ years in a technical customer-facing role
- Solid customer success advocacy and SaaS interest
- Experience in driving implementation milestones
- Excellent problem-solving and communication skills
- Keen interest in AI advancements and new technologies Shape your future in customer success while leveraging the power of AI with Gatekeeper.

📌 Remote Implementation Consultant at Gatekeeper (New Westminster)
🏢 Bilinguallink
📍 New Westminster