Become the first point of contact for customers in the fully remote Marketing Leads Representative role at Liftow. Utilize your customer service expertise to connect clients with the right solutions. Liftow is seeking a Marketing Leads Representative to manage incoming customer queries. You'll use your bilingual skills in English and French to provide exceptional customer experiences.

Key responsibilities include handling calls, emails, and leads, assessing customer needs, and maintaining detailed CRM records. This is a critical role in ensuring satisfaction and fostering loyalty among Liftow's clientele. Key Responsibilities:

- Manage incoming calls and website inquiries professionally
- Provide first-touch customer support by listening actively




- Assess and respond to customer needs effectively
- Maintain accurate records in the company's CRM
- Collaborate with teams for seamless service delivery Requirements:
- College diploma with 2-3 years of client-facing experience
- Bilingual in English and French is required
- Proficient in CRM systems and computer applications
- Robust problem-solving and multitasking skills
- Ability to handle high-pressure situations Leverage your communication skills and problem-solving abilities in a rewarding role at Liftow, Canada’s largest Toyota forklift dealership.

📌 Remote Marketing Leads Representative Position (Ottawa)
🏢 Liftow
📍 Ottawa