nesto is Canada’s leading digital residential mortgage lender, offering Canadians the lowest rates from the get-go — with total transparency and no haggling. As Canada's pioneer in online mortgage lending, nesto is transforming the way Canadians finance their homes. Our mission is to offer a positive, empowering, and transparent property financing experience, simplified from start to finish.

Borrowers benefit from rates that are often lower than those offered by the big banks, along with an exceptional end-to-end mortgage experience powered by best-in‑class AI technology. Fast, simple, and fully digital, nesto has been recognized as That's the bright side of mortgages.

Nesto

Group is Canada's leading provider of mortgage technology and financing solutions, with more than CAD $80 billion in residential and commercial mortgages under administration. Trusted by many of the country's leading financial institutions, we combine over 50 years of mortgage expertise with proprietary cloud and AI technology to transform the future of lending. Powered by our proprietary cloud and AI technology, nesto has become one of Canada's fastest-growing mortgage lenders, gaining market share across direct-to-consumer (D2C) residential lending, the broker channel, and multi‑family commercial lending. companies for three consecutive years, we continue to push the industry forward through innovation, technology, and customer‑focused solutions. our mission is to build Canada's mortgage ecosystem of the future and create a true Canadian champion in lending technology and financial services.

At nesto, we're passionate about challenging the status quo and building a better mortgage experience and saving money on their mortgages for Canadians. If you're looking to solve meaningful problems alongside ambitious, supportive teammates, you'll feel right at home here. the product area responsible for the post‑funder mortgage journey. This includes borrower self‑serve experiences, agent‑facing servicing tools, payment and prepayment workflows, renewals, payouts, statements, fees, exceptions management, and core servicing operations.

Senior Product

Manager role where part of your mandate is to help shape and own a specific servicing substream. Your closest collaborators will include engineering teams building on Nesto Cloud, servicing operations experts who manage these workflows every day, and internal stakeholders across compliance, finance, contact centre, and growth operations.



Act as one of the primary servicing subject matter experts for your substream, with a deep understanding of end‑to‑end servicing processes, operational realities, and regulatory requirements.

Define and own the product vision, roadmap, and prioritization for your area, ensuring it reflects real servicing needs, operational efficiency goals, risk controls, and compliance considerations. Identify and assess the impact of recent servicing features, policy changes, regulatory updates, and workflow improvements to help shape product direction and support strategic decisions. Work closely with engineering, design, QA, operations, compliance, and support teams to validate solutions and ensure they align with servicing best practices and industry standards.

Support backlog refinement by prioritizing servicing‑related epics and stories, balancing borrower experience, agent efficiency, technical feasibility, and business value. Participate in release planning, UAT, and launch readiness to ensure servicing use cases are fully supported, edge cases are addressed, and downstream impacts are understood. Conduct research on servicing trends, mortgage regulations, servicing technologies, and competitor approaches, bringing insights that inform product evolution.

Create and maintain clear documentation of servicing workflows, requirements, scenarios, decision logic, and system behaviours to support cross‑functional teams. Act as the go‑to expert for your servicing workflows, supporting issue triage, answering questions, and helping the team deliver exceptional servicing experiences across lending products. Move quickly to test hypotheses using the tools available.

Build rough prototypes, pressure‑test ideas, and use fast experiments to get to answers sooner. Stay ahead of how AI is reshaping mortgage servicing and bring informed recommendations into the roadmap. 5–7+ years of hands‑on product management experience, ideally with exposure to mortgage servicing, lending operations, or a closely adjacent regulated financial services environment.



Knowledge of regulatory and compliance requirements related to mortgage servicing and consumer lending, including provincial regulations, OSFI guidelines, insurance considerations, and reporting obligations.

Experience working with servicing platforms, loan management systems, or lending technology, with the ability to translate operational needs into clear product requirements. Demonstrated ability to collaborate effectively across product, engineering, design, operations, compliance, QA, and support teams. Proven, active fluency with AI tools across discovery, testing, documentation, analysis, and measurement.

Experience with other lending products such as HELOC, personal loans, private lending, reverse mortgages, or construction financing. Familiarity with borrower‑facing and agent‑facing servicing journeys, including the relationship between self‑serve and assisted support. Exposure to AI or ML‑assisted servicing operations, intelligent routing, document intelligence, or workflow automation in a financial services context.

We believe great people do their best work when they're supported professionally, personally, and financially. That's why we offer a comprehensive rewards package designed to help you thrive at every stage of your career.

Competitive compensation, performance incentives (where applicable), and recognition for your contributions. Comprehensive medical, dental, and vision coverage, Health & Wellness Spending Accounts (where applicable), telemedicine, Employee Assistance Programs, and mental health support for you and your family. Generous vacation (4 weeks), floater days, and statutory holidays to help you recharge. RRSP matching to support your long‑term financial wellbeing.

Family

Support — Enhanced maternity and parental leave top‑up programs.

Education assistance, mentorship, training, and opportunities to build your career across Nesto Group. Diversity, Equity & Inclusion

We are committed to fostering an inclusive workplace where everyone feels respected, supported, and empowered to succeed. We welcome applications from people of all backgrounds, including Indigenous Peoples (First Nations, Inuit, and Métis), persons with disabilities, members of racialized communities, women, and members of the 2SLGBTQIA+ community. If you require accommodation during any stage of the recruitment process, we are committed to working with you to meet your needs. #

📌 Remote Senior Platform Product Manager (Winnipeg)
🏢 Nesto
📍 Winnipeg