Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. We are looking for a Senior Product Manager to lead product for AI Search.

Lawyers live in their documents, emails, and matters, and they need to find the right one fast. You will own product for an engineering and ML team that is moving Clio from keyword search to hybrid lexical and semantic search across documents, communications, and records. The tech underneath is changing quickly, so we care more about how you measure and improve search quality than which retrieval technique you like best.

If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office twice per week on our Anchor Days. AI Search owns search at Clio end to end. We build it once as a shared platform (the document pipeline, the search API, and our vector and full-text search platform) so every product gets the same great search.

The same retrieval layer also feeds Vincent and our other AI features, so the work here shows up well beyond the search bar. into a roadmap with dates, and have the eval data to show when search actually got better. Run planning and execution with a team of engineers and ML engineers. Ship often and keep iterating.

Own how we measure search quality. Work with engineering and ML on relevance, ranking, and query understanding, and use A/B tests, click-through, and offline evals to decide what ships. Work with DMS, Manage, Grow, Unified Comms, and our AI teams to bring documents, emails, and records into one search.

Permissions have to be right, customer AI opt-out has to be respected, and we build around what customers are actually searching for. Decide which results, filters, and metadata to show, whether name and content search should come together, and how we explain a semantic match.



Stay on top of what is happening in AI retrieval and legal tech, so we know what customers will expect from search before it shows up as a support ticket or a lost deal.

Product management experience, ideally on search, information retrieval, or AI products. Legal tech experience is a plus. A track record of shipping search or retrieval that measurably improved relevance, and a good sense for what actually helps people find things vs.

You can lead and motivate an engineering and ML team in a fast-moving environment where people own their outcomes. Strong technical chops. You can hold your own with engineers and ML folks on lexical, semantic, and hybrid retrieval, embeddings, and ranking across a big multi-product suite.

You can connect what customers need with what the tech can do, and get engineering, ML, design, and partner product teams behind one roadmap. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. ~ Competitive, equitable salary with top-tier health benefits, dental, and vision insurance ~ Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week ~ Flexible time off policy, with an encouraged 20 days off per year ~ EAP benefits for you and household members, including counseling and online resources ~401k matching and Child Education Savings ~ Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an setting where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

📌 Remote Senior Product Manager (Toronto)
🏢 Clio
📍 Toronto