Grow your career as a ServiceNow Business Analyst with a focus on CMDB and Asset Management processes. Work remotely from Canada while leveraging your expertise in ServiceNow and ITIL standards. This full time role involves providing in-depth knowledge of ServiceNow CMDB, Discovery, and Asset Management.

You'll play a crucial part in recommending improvements, ensuring data integrity, and supporting various IT processes. Collaboration with Asset Managers and the implementation team is essential for successfully managing business requirements and enhancing client support. Key Responsibilities:

- Provide expertise in CMDB and Asset Management processes
- Recommend enhancements for the CMDB platform
- Collaborate with Asset Managers on audits and data integrity
- Create and maintain CMDB documentation
- Support client User Acceptance Testing (UAT) activities

Requirements:

- 2+ years of ServiceNow CMDB experience
- Strong understanding of ITIL framework
- Proficient in business requirements gathering
- Experience with SDLC and Agile practices
- Excellent communication and analytical skills

Leverage your ServiceNow skills and contribute to effective asset management in a dynamic role.

📌 Remote ServiceNow Business Analyst Role (Calgary)
🏢 Zortech Solutions
📍 Calgary