Join us in pioneering breakthroughs in healthcare. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment. As a Remote Support Specialist 3 – MR, you will be responsible for Provide remote technical support to Customers and Customer Service Engineers servicing Siemens MR equipment. Dispatch notifications to CSE's and provide quality action plans Use remote diagnostics to troubleshoot and resolve technical issues Travel to assist with on-site repair of customer equipment as required. (Provide feedback to the factory regarding system performance Provide product support either remotely or on-site.

Share expert advice, training, and technical assistance to support staff and train lower-level employees. Successfully demonstrates leading-edge or extensive knowledge in a technical specialty Monitoring the ongoing field actions and managing the escalation process to ensure customer satisfaction is maintained and business outcomes are achieved. Associates degree or 2 years of vocational technical training required.

Ability to troubleshoot and fix problems remotely using Siemens Remote Services Shift is Friday through Monday 0930 - 2030 - 10 hours per day As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing.



When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. To find out more about Siemens Healthineers businesses, please visit our company page here.

The Base Pay Range For This

Position Is $Commissions are based on individual performance and/or company performance. medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and protected time.

Siemens

Healthineers is an Equal Opportunity and Affinitive Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal,



state or local law. Applicants and employees are protected under Federal law from discrimination.

As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California residents have the right to receive additional notices about their personal information.

Export

Control A successful candidate must be able to work with controlled technology in accordance with US export control law. It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.

Data Privacy

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. We ask instead that you create a profile in our talent community where you can upload your CV.

📌 Remote Support Specialist 3 - Magnetic Resonance (Montreal)
🏢 Siemens Healthineers
📍 Montreal