Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position

Overview: CAT Rentals is seeking a dynamic and experienced leader to oversee rental operations, service delivery, and customer interactions across our business. This role is pivotal in fostering a culture of safety, accountability, and operational excellence while ensuring exceptional customer experiences and operational performance. As the Rental Operations Manager, you'll lead a high-performing team, oversee fleet utilization, drive process improvements, and manage financial performance.

You'll play a critical role in ensuring the successful delivery of rental solutions while aligning safety, operational, and business objectives.

The anticipated base salary for this position is $115,000. Actual salary will be based on the candidate's experience.

Lead, coach, and develop a team of rental administration professionals on site

Champion a safe, accountable, and high-performing work environment

Oversee rental processes from inquiry to equipment delivery, ensuring compliance and operational excellence

Manage rental contract audits, reporting, and continuous process improvements

Coordinate fleet allocation and equipment readiness to support customer projects and maximize utilization

Collaborate with branches to prioritize equipment needs, repairs, and turnaround schedules

Manage billing accuracy, repair and maintenance costs, accruals, and financial reporting

Resolve customer concerns and drive continuous improvement through KPI performance and operational excellence

Qualifications

3-5+ years of rental industry experience with strong operational knowledge





3-5+ years of leadership experience leading teams and driving performance

Valid class 5 drivers license

Experience managing service delivery, customer relationships, and operational execution

Knowledge of power generation, compressed air, temperature control, or related rental equipment

Excellent communication, problem-solving, and relationship-building skills

Ability to thrive in a fast-paced environment and effectively manage competing priorities

Mechanical, electrical, or trades background considered a strong asset

Important Details

This position is a 7x7 rotational shift. This position will be on site, not in branch.

Diversity and Inclusion

At Finning, we prioritize creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities.

We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore,



Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

OUR DIVISIONS

Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT.

Finning

Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut.

Finning South

America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America.

OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.

📌 Rental Operation Supervisor (Vancouver)
🏢 Finning International
📍 Vancouver