Permanent Schedule: Monday to Friday Work Arrangement: Full-Time, In Office Are you a customer-focused professional who thrives in a fast-paced setting? Do you enjoy helping customers find the right equipment and solutions to keep their projects moving? We are looking for a Customer Service Representative to join our Calgary team and serve as the first point of contact at our rental counter.

In this role, you will work directly with customers, process rental and sales transactions, support equipment inquiries, and help ensure a positive customer experience from start to finish. If you enjoy building relationships, solving problems, and working in a dynamic environment, we'd like to hear from you. As a Customer Service Representative, you will: Deliver exceptional customer service at the rental counter, ensuring every customer receives prompt and professional support Assist customers in person and over the phone with equipment inquiries, rentals, and purchases Promote and sell rental products, equipment, and services that meet customer needs Prepare rental contracts, sales agreements, and supporting documentation Utilize internal systems to process transactions, check equipment availability,



and manage customer inquiries Support purchasing activities and maintain knowledge of purchasing procedures Assist with basic equipment servicing and coordination as required Work collaboratively with branch operations and service teams to support customer needs Exceptional customer service and communication skills Comfortable working under tight deadlines and managing multiple customer requests Ability to learn technical products and equipment applications Comfortable interacting with customers from construction, industrial, and related industries Several years of direct sales and customer service experience Experience in equipment rental, construction, industrial, automotive, or related industries is considered an asset Experience preparing contracts, processing transactions, and managing customer accounts is preferred Stable Monday-to-Friday schedule Engaging role with direct customer interaction If you are passionate about customer service, enjoy working with people, and are looking for a rewarding opportunity in Calgary, we encourage you to apply today.

As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities.

📌 Rental Counter Specialist: Customer Service & Sales (Calgary)
🏢 Finning
📍 Calgary