03 Oct
|
Placements24
|
Kimberley
03 Oct
Placements24
Kimberley
Our client seeks a detail-oriented and customer-centric Client Support Representative to join their team in Kimberley . This role is vital for providing exceptional support and building lasting relationships with clients. You will be responsible for addressing client needs, resolving inquiries, and ensuring a smooth customer experience across all touchpoints.
Respond to client inquiries via phone, email, and chat, providing clear and concise solutions. Assist clients with account management, product inquiries, and technical troubleshooting. Maintain accurate and up-to-date client records in the CRM system.
Gather client feedback to contribute to service improvement initiatives. Proven experience in a client support or customer service role. Proficiency in using CRM software and standard office tools. A proactive and empathetic approach to client service.
Market-competitive salary with potential for bonuses.
📌 REPRESENTATIVE, OPERATIONS SUPPORT (Kimberley)
🏢 Placements24
📍 Kimberley