Become a vital part of residence operations as a Customer Service Specialist. Engage with guests and students while providing exceptional service from the front desk in a bustling workplace. In this role, you will handle a variety of inquiries and service requests while ensuring that daily operations run smoothly. Your skills in customer service will be key to fostering a welcoming atmosphere, while operational tasks like financial administration will showcase your organizational abilities.

Your role is crucial in maintaining both safety and satisfaction for residents. Key Responsibilities:

- Provide high-quality customer service across various channels
- Handle payments, invoices, and account reviews
- Ensure effective communication among staff and residents




- Monitor video surveillance to ensure safety
- Keep the front desk and lobby well-presented

Requirements:

- High School Diploma or equivalent; some post-secondary preferred
- Minimum 1 year of customer service experience
- Strong communication skills and a positive attitude
- Ability to work autonomously and manage multiple projects
- Familiarity with emergency protocols and procedures

Leverage your customer service skills and operational knowledge to enhance the experience for all residents.

📌 Residence Operations Customer Service Specialist (Oakville)
🏢 campusliv
📍 Oakville